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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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June 10, 2021

Fast efficient service. All my questions were answered. Helped me with technical issue regarding my car and phone connectivity. I would recommend to friends, and I will return. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Jun 10, 2021 -

Jim Hudson Lexus responded

We are delighted that our team took such great care of you and your vehicle! Thank you for supporting Jim Hudson Lexus of Columbia, it means a lot to hear that you are a happy customer. Drive safely and we hope to see you again!

June 09, 2021

Jim Hudson Lexus IS the best for service compared to other dealerships. I actually have another brand automobile and when I take that one for service, there is a long wait time to check in and even long More

by DSJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Jim Hudson Lexus of Columbia team. We are wishing you safe travels and hope to see you again down the road!

June 08, 2021

Always a good experience! I appreciate all that you do at Lexus! Everyone is always so professional al and easy to work with! So appreciated! More

by Jessbaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Armstrong, Kayla Church
Jun 08, 2021 -

Jim Hudson Lexus responded

Thank you for the incredible review - it makes our day to hear feedback like this! We are grateful to have you as a customer and hope to see you back again soon. Safe travels, from all of us here at Jim Hudson Lexus of Columbia!

June 07, 2021

Great service and kind and friendly attention to me as a customer. This is the usual at Jim Hudson Lexus. Danil was efficient and courteous. More

by bmparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

June 05, 2021

Pleasant, professional, efficient, and prompt. The dealership has a beautiful facility that is spotlessly clean and well run. Everyone greets you and smiles in the service department while they handle More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Jim Hudson Lexus responded

There are so many kind words in your review which we love! Thank you so much, James. We are grateful to have you as a Jim Hudson Lexus of Columbia customer and look forward to our continued relationship.

June 04, 2021

Every aspect of doing business with JHL is impressive. My current experience was quite easy. One of JHL drivers picked up my car yesterday, service was completed, and the car was returned to me today. More

by Lynn Bottenus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Jim Hudson Lexus responded

Lynn - What a wonderful review! We are so happy to hear that our service department provides accommodating care and appreciate you taking time to commend us. Thank you for being a loyal Jim Hudson Lexus of Columbia customer!

May 30, 2021

They always do a wonderful job in customer care and satisfaction. They bend over backwards to make the experience a good one. Great automotive diagnosticians. More

by jocelclarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Jim Hudson Lexus responded

Thank you so much for reviewing Jim Hudson Lexus of Columbia! We are very glad that you can depend on our team for excellent service and appreciate your trusting us with your auto service needs.

Jun 02, 2021 -

jocelclarks responded

I’m very happy with the service I’ve received at Jim Hudson Lexus. As my uncle once told me, “they know the car.” That makes a difference when you need reliable service. They go out of their way to make sure you’re safe, satisfied, appreciated and riding in a car you can rely on. Five stars.

May 28, 2021

Danny Chupek in the Service dept at Jim Hudson Lexus always goes above and beyond to provide outstanding service. He made sure I had the information I needed and I was happy when I left. More

by Love my lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Jim Hudson Lexus responded

Thank you for the terrific review and for trusting the Jim Hudson Lexus of Columbia team with the care of your vehicle! We'll be sure to pass your kudos along to Danny for his outstanding work. Safe travels, and we hope to see you again soon!

May 28, 2021

Very pleasant staff was very nice service was great. The staff listen and was eager to help and notify me if more work needed on my vehicle. More

by sybilwilliams7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
May 28, 2021 -

sybilwilliams7 responded

Great service

May 28, 2021 -

Jim Hudson Lexus responded

Thank you so much! Customer service is our priority and we are delighted to hear that this was reflected in your recent visit to Jim Hudson Lexus of Columbia. Hope to see you next time!

May 27, 2021

It's hard to top perfect! professional-efficient-and friendly.I will be happy to recommend this dealership to anyone interested in a satisfactory experience! More

by Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Jim Hudson Lexus responded

Pierre, this glowing review makes our day! Thank you for trusting Jim Hudson Lexus of Columbia with your business, and for recommending our work to others. Safe travels and we look forward to seeing you next time!

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