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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,175 Reviews

2,175 Reviews of Jim Hudson Lexus - Service Center

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July 14, 2021

Jim Hudson Lexus dealership is awesome great atmosphere and very friendly/helpful people….. with a large range of vehicles to choose from and a very helpful service department!!! Thank you for all you do More

by Hank Rawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Jim Hudson Lexus responded

Hank, thank you for the review! We couldn't be more grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

July 07, 2021

Clean beautiful and offers refreshments for long waits . Relaxing envy More

by rmack_59@yahoo.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly?
July 01, 2021

Excellent dealership with courteous, wonderful people to work with. Always helpful and extremely efficient. The new service agent, Shannon Stratford, was especially professional and checked me out within More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Jul 01, 2021 -

Jim Hudson Lexus responded

Robert, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate the help. We are grateful for your returning business, and we look forward to your next visit!

July 01, 2021

I would give Jim Hudson Lexus 6 STARS if that were an option. I appreciate Danny and the team taking care of me while at the service center! More

by StevenHillardSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Jim Hudson Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! We are delighted Danny was able to provide a six-star experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Jim Hudson Lexus of Columbia

June 30, 2021

Just brought my NX300 in for its 10K service. Waited for it, car was completed in 1.25 hours. More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Jim Hudson Lexus responded

Thanks for the great review. Please let us know if you need anything!

June 30, 2021

All the staff make it easy to get in, drop off my car and get to work. The loaner process was easy (it was my first time using a loaner) and I was at work in no time. I got updates via text on my car and pai More

by swhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Jun 30, 2021 -

Jim Hudson Lexus responded

We are thrilled that our team could make your service experience so efficient and communicative! Thank you for choosing Jim Hudson Lexus of Columbia and for taking the time to share your glowing feedback. We hope to see you again!

June 29, 2021

Jim Hudson Lexus continues to provide exceptional customer service that exceeds my customer experience with other dealerships. More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Jim Hudson Lexus responded

Thank you for your continued support of Jim Hudson Lexus of Columbia! We're proud to have earned your loyalty and we look forward to taking care of you next time!

June 27, 2021

My service experience at Jim Hudson Lexus, as usual, was very pleasant. Beginning with the call to scheduler to the delivery of my serviced Lexus, my interactions with the staff were very friendly and profe More

by Lex789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Daniels and Mr. Kerlagon
Jun 28, 2021 -

Jim Hudson Lexus responded

Thank you for reviewing your service experience here at Jim Hudson Lexus of Columbia - we're glad we could make it so smooth and seamless! Safe travels in your Lexus and come back again next time!

June 27, 2021

Top rate dealership -- clean,, friendly, excellent service, exceptional employees, plus thanks for snack bar! More

by Buddy, 500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Jim Hudson Lexus responded

Thank you for the wonderful review, Buddy! All of us here at Jim Hudson Lexus of Columbia appreciate your support and hope to see you again down the road. Drive safe!

June 27, 2021

Great experience with my wife getting her car maintenance performed. The loaner car was ready for her and the kids when they arrived and Shannon was very nice and helpful. More

by mkbellamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Jun 28, 2021 -

Jim Hudson Lexus responded

We strive to make the service process as simple and straightforward as possible, and we're glad to hear that Shannon and the Jim Hudson Lexus of Columbia team lived up to that goal during your wife's visit! Thank you for your review and come back again next time!

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