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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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February 11, 2025

Daniel is a true professional. Everything was performed exactly as he described it would be. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Hudson Lexus responded

Lee, thank you for the kind words for Daniel! We appreciate your support here at Jim Hudson Lexus of Columbia.

February 10, 2025

Very please with quality services. I have not been disappointed. Thank you for all you've do. More

by lsass12001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Hudson Lexus responded

Thank you for reviewing Jim Hudson Lexus of Columbia! It was so kind of you to share your experience!

February 08, 2025

Came in for routine service . I have used Danil for many years now. He is the best. You can relax because he takes care of everything . More

by Gbriggs827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Gbriggs827 responded

See response above

Feb 10, 2025 -

Jim Hudson Lexus responded

Thank you for the kind words for Danil! We appreciate your support here at Jim Hudson Lexus of Columbia.

February 08, 2025

I always have a wonderful experience from the time I arrive until the time I leave. Danny Chupek is an excellent service advisor!! More

by davillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danny and the team at Jim Hudson Lexus of Columbia provided you with such a wonderful experience. Thank you for sharing your positive feedback!

February 08, 2025

They could have a restaurant like Toyota dealers I spent 4 hours waiting for not much to be done on my car More

by kathyh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Hudson Lexus responded

Kathy, we appreciate your feedback and apologize for the wait at Jim Hudson Lexus of Columbia. We'll take your suggestion into consideration as we strive to improve our services. Thank you for sharing!

February 08, 2025

Danil at Jim Hudson in Columbia was awesome! I took my car in for a service and was in and out with all the information needed and received great updates and details about my car’s maintenance. More

by cris4785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danil provided you with such a seamless service experience at Jim Hudson Lexus of Columbia! Keeping our customers informed and satisfied is always our goal. Thanks for sharing your positive feedback!

February 07, 2025

Great service experience with continuous updates and good customer service. Service team was very friendly and transparent. More

by drt1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a positive service experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the friendly and transparent customer service!

February 06, 2025

Detailed first service visit. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. More

by barbhaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're glad to hear that our team provided quick service and kept you informed throughout the process. We appreciate your feedback on our waiting area as well!

February 06, 2025

Great job! Wonderful service department! Love working with Danil —always courteous, respectful, and super efficient. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Hudson Lexus responded

Cindy, thank you for the kind words! We're delighted to hear that Danil and our service department at Jim Hudson Lexus of Columbia provided such a positive experience. We appreciate your support!

February 05, 2025

Jim Hudson Lexus is awesome! Tanner in the service center has always been a great help! More

by TMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jim Hudson Lexus responded

The entire team at Jim Hudson Lexus of Columbia is so glad we earned your business. Thanks so much!

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