Jim Hudson Lexus - Service Center

A comfortable and relaxing setting which makes the wait seem short. The service technician was knowledgeable and truly cared. The process in place allow you to receive updates from the mechanic by text an seem short. The service technician was knowledgeable and truly cared. The process in place allow you to receive updates from the mechanic by text and video. We love the service and environment. Our second vehicle is not a Lexus, but it will be on the next trade-in. Lexus IS our choice for vehicles More

Shannon took great care of me. She made sure I was taking care of. She kept me informed on what was going on. She was fantastic. care of. She kept me informed on what was going on. She was fantastic. More

I was completely satisfied with the service as usual. Erik did his best for me and I sincerely appreciate his services. I am very grateful. Thanks. Erik did his best for me and I sincerely appreciate his services. I am very grateful. Thanks. More

As a six year Lexus owner, my interaction with Danil was what I expected from Lexus. Courteous, professional, and handled my issue expediently, The post visit follow up was as expected and greatly appreciat what I expected from Lexus. Courteous, professional, and handled my issue expediently, The post visit follow up was as expected and greatly appreciated. More

I brought in my ES for its first service recently. From the initial greeting to my drive off, I always felt like I was the only customer there. Lexus - and specifically Jim Hudson - set the standard for cu the initial greeting to my drive off, I always felt like I was the only customer there. Lexus - and specifically Jim Hudson - set the standard for customer service. More

Melvin Alston always does a good job. No problems with the work performed. The staff always are helpful and friendly. The facilities are first class. the work performed. The staff always are helpful and friendly. The facilities are first class. More

I am very pleased with the Jim Hudson Lexus dealership in Columbia, SC The service department did a good job. They are still saying Brenda Gross in the letters to me. Please have changed to my name, Donn Columbia, SC The service department did a good job. They are still saying Brenda Gross in the letters to me. Please have changed to my name, Donna Davis More

It’s always a pleasure to work w Erik Due. He goes above and beyond in working w my sometimes strange schedule, making sure I understand issues and making me feel like family. I have traded w Jim Hudson Le and beyond in working w my sometimes strange schedule, making sure I understand issues and making me feel like family. I have traded w Jim Hudson Lexus for over 20+ years. I even brought my parents who lived in CLT into the fold. From the service department to Darryn and Sam - I couldn’t imagine going anywhere else. More

My wife and I had an excellent experience with all the Jim Hudson Lexus employees that we interacted with starting with the sales representative, Kyle Reed. Jim Hudson Lexus employees that we interacted with starting with the sales representative, Kyle Reed. More

Erik Due is an asset to your organization - polite, helpful, and friendly. I left my cell phone in the courtesy car and he was able to retrieve it and keep it until I could come pick it up. Five star helpful, and friendly. I left my cell phone in the courtesy car and he was able to retrieve it and keep it until I could come pick it up. Five star experience all the way around! More