Jim Hudson Lexus - Service Center

Came in without setting up an appointment due to an unexpected issue when I ran over something on the highway that punctured one of my tires. Always appreciate the service department and willingness to unexpected issue when I ran over something on the highway that punctured one of my tires. Always appreciate the service department and willingness to go extra mile. More

My visit to Jim Hudson Lexus IS always an informative experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks More

Everyone was extremely professional and courteous. Everyone in the service department was customer oriented. I felt welcome (by staff) and appreciated even as i drove into the service area. Great ex Everyone in the service department was customer oriented. I felt welcome (by staff) and appreciated even as i drove into the service area. Great experience. More

I worked with Danny Chupek and Eric Due when I took my SUV in for service yesterday. Both explained exactly what was to be done, what my warranty covered, and what had been done when my vehicle was ready SUV in for service yesterday. Both explained exactly what was to be done, what my warranty covered, and what had been done when my vehicle was ready. More

I have been going to Jim Hudson Lexus for many years and I don’t let anyone else work on my car. I work with Shannon Stratford and she is the best. She is always patient with me and explains in detail eve I don’t let anyone else work on my car. I work with Shannon Stratford and she is the best. She is always patient with me and explains in detail everything I need to know. More

I worked with Eric Due prior to them working on my car. He spent a lot of time explaining what the warranty covers versus what the extended warranty covers that we had purchased when we bought the car. He spent a lot of time explaining what the warranty covers versus what the extended warranty covers that we had purchased when we bought the car. He clearly explained what my options were in regard to some wheel shake I had when I brake. The waiting area is first class and the business center was a great place to work. Just wish it hadn't taken 4 1/2 hours. More

ALWAYS a pleasant experience at Jim Hudson Lexus. I told Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! More

Danny Chupek was a pleasure to work with, as a service consultant. It was definitely obvious that excellent customer service was his focus. Also, one of the service lane attendants was very accommodatin consultant. It was definitely obvious that excellent customer service was his focus. Also, one of the service lane attendants was very accommodating and wanted us to be comfortable while we waited on a consultant. He also kept us updated. More

Great Experience-friendly sales and service department that gets the job done well. This is my sixth auto from Jim Hudson Lexus and Toyota and I am a satisfied customer. that gets the job done well. This is my sixth auto from Jim Hudson Lexus and Toyota and I am a satisfied customer. More

Danil always provides excellent service! He is prompt and courteous! He updates me on progress and takes the time needed to answer my questions all the time! courteous! He updates me on progress and takes the time needed to answer my questions all the time! More