Jim Hudson Lexus - Service Center

Shannon is awesome. I bring my RX in and she takes care of me and no waiting when its ready. I would recommend Jim Hudson Lexus to anyone who owns one!! of me and no waiting when its ready. I would recommend Jim Hudson Lexus to anyone who owns one!! More

Shaun was very responsive to my concerns. He was more than willing to answer any questions and made sure all my repair issues were addressed. Awesome customer service. than willing to answer any questions and made sure all my repair issues were addressed. Awesome customer service. More

Always on the mark, thorough, follows through, knowledgeable, keeps me updated, always friendly, hospitable, love the fancy coffee machine in the waiting area 🤗, the store & restrooms are very cl knowledgeable, keeps me updated, always friendly, hospitable, love the fancy coffee machine in the waiting area 🤗, the store & restrooms are very clean & neat. More

I have been a Jim Hudson customer everywhere he has worked since he arrived in the Columbia area! Naturally, we have continued to be a loyal customer due to his excellent customer service and attentio worked since he arrived in the Columbia area! Naturally, we have continued to be a loyal customer due to his excellent customer service and attention to detail. He employs and trains competent, pleasant people who always greet me with a smile. He has earned the success that he continues to enjoy! More

Nice, professional. Service is always a good experience. They explain everything. Good waiting area. Don’t have any complaints! And that’s all I have to say. 😊 They explain everything. Good waiting area. Don’t have any complaints! And that’s all I have to say. 😊 More

Service department did an excellent job of resolving the issue of the car pulling to the right. Two new tires solved the issue - very pleased with the service provided. issue of the car pulling to the right. Two new tires solved the issue - very pleased with the service provided. More

I’ve always gotten great service from Jim Hudson Lexus over the years. My most recent visit for service was no exception. i enjoyed meeting Shannon Stafford. Shout out to the crew across the parking lot a over the years. My most recent visit for service was no exception. i enjoyed meeting Shannon Stafford. Shout out to the crew across the parking lot at the GMC Buick Service Dept who re-routed me to the Lexus service bay (I had forgotten where the Lexus service bay was). I am hoping to take advantage of the Valet Service, as I live in Florence which is a longish drive to get vehicle service. More

Hey, everything was great having my 50k miles service on my Lexus RX350. fast friendly high quality service with attention to details. well done Melvin- thank you! Liked the video from service tech who p my Lexus RX350. fast friendly high quality service with attention to details. well done Melvin- thank you! Liked the video from service tech who performed my maintenance service. More

My service advisor was attentive to my needs and explained everything in detail. Also wherever possible he help me with the high cost because both of my vehicles was in for service. After getting bo explained everything in detail. Also wherever possible he help me with the high cost because both of my vehicles was in for service. After getting both cars back I noticed the 2015 Lexus was 1/2 inch lower on one side. My service advisor was more the willing to recheck vehicle and fix the problem 100%. I really appreciate all his efforts. More

Great service experience this morning! Shannon greeted me with a warm smile and was super efficient to get me checked in and keep me updated. Received our car is tip top shape and very clean! Overall a me with a warm smile and was super efficient to get me checked in and keep me updated. Received our car is tip top shape and very clean! Overall a stellar experience! More