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Jim Marsh Chrysler Jeep

Las Vegas, NV

3.3
224 Reviews
Welcome to the all NEW Jim Marsh Chrysler Jeep We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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8575 W Centennial Pkwy

Las Vegas, NV

89149

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Showing 224 reviews

November 15, 2023

Johnny provided exceptional customer support and made this purchase as easy as possible. He was awesome to work with and rates ⭐️⭐️⭐️⭐️⭐️. More

by Alvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Jim Marsh Chrysler Jeep responded

Hey Alvin, thank you for the 5-star rating! We're delighted to know Johnny made your experience at Jim Marsh Chrysler Jeep a breeze. We hope to see you next time! Enjoy your new ride!

November 04, 2023

If you like to waste time this is the place. Do not trust father and daughter nice guy adds. Negotiated a cash price on line and over the phone with the salesman. Said come on down we can ma More

by icoolu
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Manilo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Jim Marsh Chrysler Jeep responded

We're sorry to read about your experience. We aim for transparency in all our dealings and it's clear we missed the mark during your visit. This is not typical of us, and we would like to personally assist you with this matter if you are willing to give us another chance. Please reach out at your earliest convenience so that we can work towards a resolution together - Thank you, Mark Fluker - General Manager - (702) 946-9000

Nov 06, 2023 -

icoolu responded

Sorry bought a car from a dealer without the run around.

October 23, 2023

Great customer service! !! Whatever you are looking for they will make sure you leave the dealership satisfied. More

by jcoloncaratini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Jim Marsh Chrysler Jeep responded

Thanks for the positive feedback! We're glad to know our team at Jim Marsh Chrysler Jeep made sure you left satisfied. Safe travels!

October 19, 2023

Would recommend anybody to see Johnny for your next vehicle. Polite and friendly, easy to do business with. Thank You !! More

by Oscar89129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Jim Marsh Chrysler Jeep responded

We're delighted to know that Johnny provided you with a great experience at Jim Marsh Chrysler Jeep. We appreciate your recommendation and hope to see you again in the future!

October 18, 2023

The service is real good and I think this will be a great vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster More

by Lawnjim80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service manager was great, Jade Torres
Oct 19, 2023 -

Jim Marsh Chrysler Jeep responded

We appreciate your feedback and are glad to know you're happy with the service provided by our team here at Jim Marsh Chrysler Jeep. Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you. Enjoy your new vehicle!

October 07, 2023

Thank you Johnny your service was outstanding and Jeanie was great to work with as well More

by melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Jim Marsh Chrysler Jeep responded

Johnny & Jeanie appreciate your kind review, Melissa! Thanks for trusting Jim Marsh Chrysler Jeep with your business and please don't hesitate to reach out if we can be of service again in the future!

September 28, 2023

Everyone we dealt with made us feel welcome. Buying the Gladiator was a smooth process from test drive to driving off the lot. We'll definitely recommend the Jim Marsh dealerships to all our fri More

by chrisntj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Jim Marsh Chrysler Jeep responded

Hey Chris, it's great to know that you had a seamless Jeep Gladiator buying experience with us at Jim Marsh Chrysler Jeep. We appreciate your recommendations and look forward to assisting you again in the future! Have a great ride!

August 07, 2023

I have never had such an experiance anywhere else. They were all so nice helpful. Johnny is the best. :) More

by lilbrenbren15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Torres
Aug 08, 2023 -

Jim Marsh Chrysler Jeep responded

We're so glad to know you had a great experience with Johnny and the rest of our team at Jim Marsh Chrysler Jeep. Thanks for your kind words!

July 31, 2023

Worst dealership I've probably ever dealt with. Made an appointment for my Jeep on 7/12/23 and dropped my car off first thing in the morning. It then took them a week before they even looked at i More

by SteveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orville, Jeff Wilhelm
Aug 01, 2023 -

Jim Marsh Chrysler Jeep responded

Steve, thank you for the review. We would like the opportunity to provide some clarity on this situation. You dropped your vehicle off without an appointment for overheating. The overheating issue has resulted in an abundance of repair work. We've provided you with a diagnosis for this work and submitted it to your warranty provider; unfortunately, they've only agreed to cover a portion of the repairs. We understand that this is a frustrating situation for you, but hope you realize that decision is outside of our control. We again ask that you come retrieve your vehicle and wish you luck with getting the situation resolved. Respectfully, Jeff Wilhelm - Service Manager - 702-946-9000

Aug 01, 2023 -

SteveO responded

Jeff is a liar and doesn’t respond to calls, texts, or emails. I had an appointment on 7/12. Don’t trust these people!

July 25, 2023

I spoke with Eddie and Pineapple when buying my vehicle. They were upfront and honest. Friendly and made me feel like I was part of the family. Kevin Thomas my sales associate was super friendly and bought More

by Mrbige4452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Litchford , Jade Torres
Jul 26, 2023 -

Jim Marsh Chrysler Jeep responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team provided you with upfront and honest service, making you feel like part of the family. It's fantastic to know that you were well taken care of during the buying process, and we appreciate your confidence in our team. We strive to be transparent with our prices and fees, and we're glad this was evident in your interaction with us.

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