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Jim Norton Ford

Broken Arrow, OK

4.6
241 Reviews

1101 W SW Expy Dr,

Broken Arrow, OK

74012

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241 Reviews of Jim Norton Ford

June 27, 2018

Outstanding dealership! I have bought 3 vehicles from Matthews Ford with Jon Lane as the salesperson. The atmosphere is calm and peaceful. The general sales manager Brian R More

by Ford Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lane, Brian Ross
June 22, 2018

Always take great care of us! Thank you to Brain Ross and Jordan Reynolds for making sure the lease experience was painless and keeping me well informed through the process. This More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ross, Jordan Reynolds
June 16, 2018

Quick lane I have always received excellent & curious service. Fast service and reliable. They make you feel very conferrable . Lobby very clean and conferrable More

by Precious123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gorges
June 08, 2018

The works They were quick to get me checked in and serviced. I got The Works and they have not failed me yet. My C-Max now has 157k milei More

by DLotg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 31, 2018

Excellent as usual Chuck went out of his way to do a ride with me to determine what the new sound was that the transmission was making and whether I needed to worry abou More

by jbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
May 31, 2018

Courtesy and helpful treatment Ms. Monica Elias was my service consultant during my latest service need. She came out to my vehicle as I was in line in my Escape. She promptly wrote More

by Bluebird @ B.A. OK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 31, 2018

Helpful I used the quicklane for an oil change and tire rotation. They were a little busy but still it did n't take very long and they did a great job. First More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
May 29, 2018

RV alignment and oil change. Great folks! Ask for Lani, she's WONDERFUL!!!!! She was very helpful. We have had our RV there for other service and was kept in the loop during our s More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani Crawford
May 25, 2018

First car After a long morning at another Ford dealership that left a bad taste in my mouth for car shopping, I was pleasantly surprised by the friendly and hel More

by MsFlaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lane
May 19, 2018

Love this place! Matthews Ford has been amazing to me and my family. All three of us have purchased a vehicle from here. Every time I bring my car in for service they More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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