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Jim Norton Toyota Tulsa
Tulsa, OK
3,208 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,208 reviews
Verified Customer
Helpful June 15, 2024
Josh Pippin always is a pleasure to work with. Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for s Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for service. More
by swbfireman
Employees Worked With
June 15, 2024
I just wasn't valued as a customer. Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for extras, then there was no real compensation for my trouble and time except for a free alignment that wasn't needed for the car I just bought four new tires for. Extremely disappointed. And just to cut the conversation short and let them off the hook, after them asking what I wanted... they just did had taken action on their own, I told them to just take care of me on my next purchase. But I don't know if I want to go back to them after this experience. More
by majdad6986
June 15, 2024
The service department is great, very friendly and I've never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this tim never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this time yes that we were told we needed two new tires because the other ones are unrepairable with nails in them. The prices on the tires we needed were extremely high and were able to get a much better deal someplace else. More
by mitziekz
Employees Worked With
Do not remember his name
June 14, 2024
Took my car in for some repairs. It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able to put 2 people on it and knocked the repairs right out ... Very Satisfied. More
by pentran
Employees Worked With
Kendall Kiser
June 14, 2024
As usual, good service, friendly staff, clean and comfortable facilities, and good notifications for regular maintenance service. comfortable facilities, and good notifications for regular maintenance service. More
by jakewimer
Employees Worked With
June 13, 2024
Fast service. Nice waiting room to sit in while car is being serviced. Helpful staff Nice waiting room to sit in while car is being serviced. Helpful staff More
by kirklinda37
Employees Worked With
June 13, 2024
Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More
by rslknv
Employees Worked With
