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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,208 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,208 reviews

June 15, 2024

Always a good experience. I drive from Prague to have our 2016RAV4 and 2008 Tundra serviced. You're the best. More

by danandrosie64
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Josh Pippin always is a pleasure to work with. Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for s More

by swbfireman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I just wasn't valued as a customer. Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for More

by majdad6986
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Earnie Plumbtree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

The service department is great, very friendly and I've never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this tim More

by mitziekz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Do not remember his name
June 15, 2024

As usual, good service, friendly staff, clean and comfortable facilities. Will keep returning for regular maintenance services. More

by DAVYDAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob Sherman
June 14, 2024

Everything was great as always. Staffs are friendly and helpful. I would love to come back More

by linhhuynh18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Sesso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We appreciate your kind words about our friendly and helpful staff at Jim Norton Toyota. We look forward to welcoming you back for your next visit. Sincerely, Courtney, Jim Norton Auto Group

June 14, 2024

Took my car in for some repairs. It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able More

by pentran
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kendall Kiser
Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience, Pentran. We are delighted to hear that you were pleased with the efficiency of the repairs on your vehicle at Jim Norton Toyota. We always strive to provide quick and quality service to our customers. Please do not hesitate to reach out if you need any further assistance. We look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

June 14, 2024

As usual, good service, friendly staff, clean and comfortable facilities, and good notifications for regular maintenance service. More

by jakewimer
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Fast service. Nice waiting room to sit in while car is being serviced. Helpful staff More

by kirklinda37
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We're thrilled to hear that you found our service fast and our staff helpful. We take pride in providing a comfortable waiting room for our customers. We appreciate your support and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More

by rslknv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your service needs! We are thrilled to hear about your positive experience with us. Our team is dedicated to providing excellent service and timely repairs. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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