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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,449 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,449 reviews

February 14, 2026

Eric was very helpful and friendly. We have not bought a new car in a while so we were expecting pushy sales staff. Eric was not like that in any way. He answered all our questions a More

by Corolla Cross Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2026

Enjoyed working with Tom. Responsive, timely, and pleasant. We settled on price and trade in value before I made tne 2 hour drive to Tulsa. He made that happen for me when More

by boyettchris90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Thank you, Chris, for your fantastic review! We're thrilled to hear that Tom was able to assist you and make your experience at Jim Norton Toyota a positive one. It’s great to know that he helped you settle on a price and trade-in value before your trip. We appreciate your trust and look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

February 13, 2026

Eric the salesman was great! Genuinely seemed to care. Maybe he’s the “good cop” in their sales routine but I’ll give him the benefit of the doubt. Had to fight off the high pre More

by Dave in Tahlequah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gibson Freter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New guy in finance. Ty
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service.Your concerns are currently under review with our management team.You are welcome to reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2026

I had a fantastic experience at Jim Norton Toyota! Manny and Wilford in sales made the entire process smooth, easy, and stress-free. They were both knowledgeable, patient, and took the time to provide More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel 'Manny' Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Jim Norton Toyota. It's great to know that Manny, Wilford, and Vincenzo provided you with exceptional service and made your buying process smooth and stress-free. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

February 09, 2026

I absolutely loved my experience buying at car here. AJ & Bill were great to work with. Vinny in finance was also great & the whole process was remarkably smooth & fast. More

by Abbey Reynolds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at Jim Norton Toyota and that AJ, Bill, and Vinny made the process smooth and fast for you. We appreciate your kind words and hope to see you again soon for your next vehicle! Sincerely, Courtney, Jim Norton Auto Group

February 09, 2026

My experience was Zoua was great. She made the process easy, fast, and smooth. Will definitely return as a customer in future purchases. More

by NPTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Zoua made your experience at Jim Norton Toyota easy, fast, and smooth. We look forward to welcoming you back for your future purchases! Sincerely, Courtney, Jim Norton Auto Group

February 04, 2026

Jim Norton had a great selection of cars to choose from. Explained what I was looking for and gave me options to choose from which were all great. Taylor was very helpful and provided a lot of details in al More

by Balby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Thorp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you found a great selection of cars at Jim Norton Toyota and that Taylor was able to assist you effectively. We appreciate your kind words and hope to see you again soon for your next visit! Sincerely, Courtney, Jim Norton Auto Group

February 02, 2026

Andrew was easy to work with and made it as efficient as possible while helping me secure a great deal. More

by emilyclaire01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We're glad to hear that Andrew was able to assist you efficiently and help secure a great deal at Jim Norton Toyota. Your feedback is appreciated, and we look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

February 02, 2026

Taylor was fantastic with her communication. I appreciated her, wanting to sell me a vehicle, but not making me uncomfortable with pressure that pushes me away. I was pressured away from the las More

by Ron Hardage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Ron Hardage responded

If you are looking for a new Toyota, go ask for Taylor Hilliard at Jim Norton Toyota in Tulsa, near Hwy 169 and Memorial Drive. She is attentive and a great communicator. She listens to what the customer is looking for in a vehicle, and then diligently looks for it until she is able to locate it. Taylor was a pleasure to work with, and I can’t say enough about how she made me feel toward purchasing a new vehicle. Most of my vehicle purchases have left me feeling very pressured, but this time was very different from all the rest. I felt zero pressure, which reinforced my desire to buy at Jim Norton Toyota! Give that girl a call, you will not regret it!

January 31, 2026

Great customer service, helping me find a new truck and handled everything professionally. Thank you More

by pdoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Jim Norton Toyota while finding your new truck. Our commitment to professional customer service is what we strive for, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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