Jim Norton Toyota Tulsa

We had a really great experience at Jim Norton. Devin greeted us at the door, made sure we weren’t already working with someone and then proceeded to take great care of us. He found us the exact tr Devin greeted us at the door, made sure we weren’t already working with someone and then proceeded to take great care of us. He found us the exact truck we were looking for and got us approved and ready to drive away in no time. They had the truck serviced before we picked it up, they gave us a loaner for a couple of days while we waited. Every time I have called or had any questions Devin was quick to answer and was so easy to work with. More

Very helpful and efficient. Mychal was very timely and always answered my questions. He was also very accommodating and available. Mychal was very timely and always answered my questions. He was also very accommodating and available. More

Mychal Zambrano was amazing & made my car purchase so easy & enjoyable. He was patient, helpful, & informative and made sure that all of my boxes were checked when looking for the right car for me. I re easy & enjoyable. He was patient, helpful, & informative and made sure that all of my boxes were checked when looking for the right car for me. I recommend him to everyone even thinking about buying a car & I will definitely come back for his assistance with future car purchases! Whether you need a new or used car, do yourself a favor & ask for Mychal - you won't regret it! More

Had a great experience. Everyone was kind and welcoming and Mychal was extremely helpful and knew exactly what was looking for in a car. I will definitely return to Toyota f Everyone was kind and welcoming and Mychal was extremely helpful and knew exactly what was looking for in a car. I will definitely return to Toyota for all my future car buying experiences. More

Mychal was fantastic! ! Bought my RAV4 from him and then 2 days later went back for a used vehicle. He was a pleasure to work with and super patient! ! Bought my RAV4 from him and then 2 days later went back for a used vehicle. He was a pleasure to work with and super patient! More

Robert Blocker was a very courteous and thorough salesman and closer. He took time to set up our cell phones and garage door opener. He answered all of our questions and even offered some suggestions as to and closer. He took time to set up our cell phones and garage door opener. He answered all of our questions and even offered some suggestions as to how to proceed with the operation of the vehicle. I really enjoyed his visit and his patience with us. More

Mychal Zambrano was awesome to work with! He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the exact 4- Runner we wanted! Thanks again Mychal and Jim Norton Toyota!! More

Guys were great. Devin my salesman was super. Made for a simple deal. He went above and beyond. I’d go back. Devin my salesman was super. Made for a simple deal. He went above and beyond. I’d go back. More

Predatory lending through deceitful misrepresentations of financing, purchase price, and disclosures. My wife and I expressly refused any and all protection plans, additional coverages, accessories or equipm financing, purchase price, and disclosures. My wife and I expressly refused any and all protection plans, additional coverages, accessories or equipment, extended protection, and equipment replacement plans or options. My wife and agreed to $XX,xxx purchase price and we were assured that would be our finance amount. These additional charges and fees were not agreed to or disclosed during our finalization of the financing on the vehicle. We were lied to and have been repeatedly lied to and manipulated since recognizing these unauthorized options and fees. Over 10k has been added to the financing of this vehicle without full disclosure or consent. This is not a fair exchange of goods or services done in good faith by all parties involved. I have asked for all unauthorized fees to be removed from this agreement. I have filled out all the documentation the dealership has required of me to remove any and all unauthorized plans, services, and fees and the issue is still yet to be resolved. We have also asked and tried returning the vehicle on numerous occasions with no interest of doing any sort of business with the dealership any longer. All in all, my wife and I have had a very disappointing experience. A lot of time and money wasted along with loads of frustration. More

Wilford Friday was amazing to work with. He went above and beyond to make sure we were taken care of. We encountered a small issue with the purchased vehicle (not his fault) and he made sure He went above and beyond to make sure we were taken care of. We encountered a small issue with the purchased vehicle (not his fault) and he made sure the issue was corrected. We will definitely visit him again for our next vehicle purchase. More