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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

July 28, 2022

My experience was great Alva Romero was super helpful she direct me in everything I needed for my new car . More

by Rutilia Rios
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Alva Romero
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Jul 28, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 28, 2022

Alva is great with communication and you can tell she is genuine. She is not like your typical overly aggressive salesperson. Her and Jim Norton were great to conduct business with. This was my second vehic More

by SamC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauy Brewer, Alva Romero
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Jul 29, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Sam. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 23, 2022

Robert Blocker was an exceptional salesman he took time to make sure l knew how to work everything in my car he had lots of patience while working with me. Thanks Robert More

by sherrymurray705@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauy Brewer
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Jul 23, 2022 -

sherrymurray705@gmail.com responded

Great dealership everything up front

July 21, 2022

Made the buying process quick and simple. Zac was very helpful and keep me up-to-date with expected arrival dates. More

by Lindz1810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Alex Cisneros
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Jul 22, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 20, 2022

Jim Norton dealership has always been good to work with, However, the finance department seems to take too much time. More

by bjhughes2011@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Austin
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Jul 20, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. If you would like to discuss the concern you've mentioned with our management team, please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group.

July 20, 2022

Robert found the car I wanted so fast and made the buying experience truly comfortable and smooth he’s wonderful I will buy all my future cars from him More

by Punky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart
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Jul 20, 2022 -

Punky responded

I love everything about this dealership I would highly recommend them

Jul 20, 2022 -

Punky responded

This dealership is professional courteous and helpful I would never buy a car from anyone else

Jul 27, 2022 -

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 15, 2022

I picked up my new car on June 25. Bill was wonderful from the moment I walked in the door. Very attentive. Took the time to sit with me in the new car and explain ALL of the accessori More

by KBreckon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 15, 2022

Have bought several vehicles from Norton Toyota. Always friendly and fair. Service department is excellent. More

by crux67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond, Noe Ramirez
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Jul 18, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Jul 18, 2022 -

crux67 responded

Really appreciate having a dealership that we can count on, especially for service on our vehicles.

July 14, 2022

Just purchased an Avalon and Robert Blocker was all I could hope for in a salesperson. I had all kinds of questions and I appreciated his patience while answering all of them for me. There was no press More

by Cindy50
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 09, 2022

Zack was so easy going and attentive to what I wanted he did for me exactly what I wanted and made the experience very relaxing and fun thanks Jim Norton! More

by pjflaming777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Chris Austin
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Jul 11, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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