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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,346 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,346 reviews

January 02, 2021

Couldn't be happier with Matt's great customer service. He greeted me at the door and helped me get what I wanted. Thanks again! More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Matthew Erwin
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Jan 05, 2021 -

Doug responded

I also wanted to give Grant Geer a thumbs up for all he did in explaining the lease, and options for us to consider. He's very good at what he does and really cares about his customers!

Jan 06, 2021 -

Jim Norton Toyota Tulsa responded

Thanks again Doug, we'll be sure to share your additional kudos with Grant and are glad you had such a wonderful experience. A great start to 2021, congratulations again on your new Toyota!

January 02, 2021

Excelente compra y un trato excepcional por parte del personal en particular por el agente de ventas pedro Neris, gracias !! Estoy contento con mi compra. More

by jesus_godoy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Neris
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 01, 2021

Luis made buying my car easy and he’s super nice and knowledgeable. His absolute best to work with me and get the best prices for me. More

by irene_cano_b
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

January 01, 2021

Luis is very professional and knowledgeable. He answered all our questions and guided us throughout the process. We recommend him blindly and we'll be back once we need a new car. More

by marinesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 31, 2020

Matthew and everyone involved was hospitable and knowledgeable. They worked with my budget and was able to find a great vehicle I am very happy with. Thank you all! More

by Vernonryanj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Matthew Erwin
Jan 05, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 28, 2020

Matthew was top-notch and made the whole buying experience easy and pleasurable. He was very knowledgeable, patient, and understanding of my requirements. Matthew was also able to negotiate an am More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Erwin
Dec 30, 2020 -

Jim Norton Toyota Tulsa responded

Misty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 28, 2020

Fantastic salesman, really made sure that we were comfortable and tried his absolute best to work with us and get the best prices for us. More

by long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei
Dec 30, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 25, 2020

This was the best car buying experience my husband and I have ever had. No pressure, no smart comments when we had differing opinions. Just like shopping for a car with a friend or relative. We appreciat More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 24, 2020

Great experience Zak, Solomon and Chase great to work with! Everyone of these guys were very knowledgeable and professional.Definitely would not hesitate to refer our friends More

by Lgantt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Moore, Solomon Teklu
Dec 28, 2020 -

Jim Norton Toyota Tulsa responded

We are pleased to hear that you had an excellent experience with Zak, Solomon, Chase and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

December 24, 2020

Matt made buying my car easy and he’s super nice and knowledgeable. 100% will buy from Jim Norton, and especially Matt, again. First rate dealership and service. More

by croberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei, Matthew Erwin
Dec 29, 2020 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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