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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,319 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,319 reviews

October 17, 2020

We were very pleased with the professionalism, courtesy, and the knowledge that Neil Benjamin showed during our car search. Neil really went above and beyond. We'll be recommending him to friends and famil More

by Casey & Kristine
Recommend Dealer
Yes
Employees Worked With
Neil Benjamin
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

Casey & Kristine, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Neil went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 17, 2020

I love my car!! Ask for Luis Rivas excellent service I I love my car!! Ask for Luis Rivas excellent service I recommend it 100% Thank you for the great services. I’m so happy ❤️ This place is am More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Stefan Gerlei
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 16, 2020

I am a returning customer and bought a new Highlander. The trade in was appraised fairly and the sales process was professional. Robert Blocker was easy to work with and I got a good deal. More

by feldkam
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 14, 2020

Scott was AMAZING!! He made me feel so comfortable and confident in my decision and I couldn’t be more happy with my new car! Would 100% come back again just because of that experience. He deserves a rais More

by Acwilliams203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Rice, Scott Middleton
Oct 16, 2020 -

Jim Norton Toyota Tulsa responded

Hi and thanks for the great feedback! We're very happy that Scott was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 13, 2020

I had a horrible experience at Jim Norton Toyota (Tulsa). Marie was the only one who kept her word(s) during my experience with Jim Norton Toyota. She cares a lot about her customers and was very pleasant to More

by Julia X.
Recommend Dealer
No
Employees Worked With
Marie Bowers
October 13, 2020

Levi was very helpful when I came in looking for a new car! He helped me get exactly what I was looking for and came in on his day off to finish up the paperwork. I am very happy with my purchase and his More

by Emily Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Morarie
Oct 15, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Levi and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 12, 2020

We are returning customers to Jim Norton because of their easy sales process, fast financing department and great service department. They have always taken very good care of us! More

by DebiOgle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Neil Benjamin
Oct 14, 2020 -

Jim Norton Toyota Tulsa responded

Hi Debi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 12, 2020

Luis un excelente vendedor y comunicador de verdad que lo hace muy y los felicito por tener un personal tan alta mente calificado muchas gracias por todo excelentes persona . More

by segobiaangelusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Oct 14, 2020 -

Jim Norton Toyota Tulsa responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 07, 2020

Really appreciate the communication I had with Mr. Lewis and his sales employee, Mackie Smith. The sales experience was outstanding. Thanks again! Very professional, attentive, and courteous. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis, Mackie Smith
Oct 09, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 06, 2020

Coles did a wonderful job working with us. He is a very hard worker and seemed to love his job. He checked on us several times to make sure that the process was going well with us. More

by charleyc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karyssa Foster, Coles Weber
Oct 06, 2020 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Coles and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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