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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,212 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,212 reviews

July 16, 2019

Great Customer Service Honestly, I could not have asked for a better experience. Shelly and Andy were extremely helpful. I went their knowing what I wanted and they helped m More

by dellsworth87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Shelly Smith
Jul 17, 2019 -

Jim Norton Toyota Tulsa responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 16, 2019

New Corolla Misty I believe was the salesman who did a great job at answering all me questions even though I was unsure about buying a new car versus a preowned b More

by JKEBX22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty McDonald
Jul 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 15, 2019

Fantastic experience! Every aspect of purchasing my RAV4 was stress free, thanks to the professionals I dealt with. Every department was knowledgeable, helpful and polite More

by CP Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Goad, Katelyn Cashion, Shelly Smith, Joshua Bisson
Jul 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 14, 2019

Great service and great negotiations! Shellie did a great job determining what we wanted and for how much. Quick and easy. Got the truck I wanted for the price I wanted. More

by Kcortiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Jul 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 13, 2019

Absolutely wonderful, the staff are fair and honest. Misty McDonald is an amazing saleswoman. She knows the vehicles and is honest about the price and features. Misty is funny and caring. The overall e More

by GuerenWhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree, Andy Currey, Misty McDonald
Jul 14, 2019 -

Jim Norton Toyota Tulsa responded

Reviews like yours are truly a breath of fresh air! Misty is truly an invaluable asset and we appreciate everything that she does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 13, 2019

No pressure, low hassle purchase Marqui was eager to earn our business! He was pleasant, funny and mindful of our time - he even treated us to lunch & brought it to us while we were More

by Anothersmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Marqui Walker
Jul 14, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. Marqui is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything else that we can do for you, please don’t hesitate to reach out. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 10, 2019

Overall good experience Had several thoughts of how to best use my budget for a car, Misty and everyone there helped me work through all my options and I ended up Happy with More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Jul 10, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 09, 2019

Fantastic Experience Hands down this was the BEST experience I've ever had purchasing a car. Misty McDonald was the perfect sales woman for me. She asked me questions, li More

by phyllisjshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Currey, Misty McDonald
Jul 09, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for your review, Phyllis! Happy customers are our goal and our mission at Jim Norton Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 08, 2019

It was great! We appreciate Shellie Sentel working with us thru this purchase and appreciate her patience! She did a great job! Luis was also great to work with More

by SS Poke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Andy Currey, Shellie Sentel
Jul 08, 2019 -

Jim Norton Toyota Tulsa responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Shellie and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 07, 2019

Thorough Shellie Sentel made sure the Highlander was perfect for our needs. We both drove it and even parked it in our garage to make sure it fit! Shellie mad More

by Highlandergal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Marie Bowers, Shellie Sentel, Tony Allen
Jul 07, 2019 -

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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