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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

June 17, 2017

Great experience! Loved working with Jacqueline! She was enthusiastic, patient, answered all my questions and was a delight to work with! I would highly recommend Jim N More

by Renee Appleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle, Juan Moreno
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Reviews like yours are truly a breath of fresh air! Jacqueline is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2017

Great customer service I'm so happy we chose to go with Jim Norton Toyota. Every staff member we dealt with was so helpful and friendly. Friday pulled up all three cars qui More

by Ang4474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krotzer
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2017

good experience This was my first service visit with my new car for a 10,000 mile service. It was a good visit which started with the greeting from the check in lady More

by Excellent first service visit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Jim Norton Toyota for your vehicle needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2017

Happy customer! Richard Haase was my contact person in this transaction. I could not have been treated more fairly.This was my second sale at Norton Toyota. I will be More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haase
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Gordon. I’m very happy to hear that Richard could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Best experience & vert professional. This dealership was very professional. The atmosphere and sales associates were very friendly. This was my first experience buying a car. They explain More

by Laurel1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your first buying experience working with Jacqueline. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Thanks Jacqueline! We appreciate all of Jacqueline's personal attention. Thank you for helping make our experience painless! We will see you again, and we love our RAV 4 More

by Angela Toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Cagle, Juan Moreno
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

Angela, thank you so much for this excellent feedback and congratulations on your new Toyota RAV4! I am grateful to hear that Jacqueline worked hard enough to make your purchase completely painless. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Best car buying experience for last 20 years All staff exceeding friendly and knowledgeable. The whole experience from selecting vehicle to final arrangements of trade in and financing was first More

by Doc214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Kiesau
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Fast, efficient, friendly...good coffee I bought my Rav4 from Jim Norton Toyota on 12.12.10. I have taken her in for servicing every 5000 miles. Great service, fast and efficient. Mechani More

by NormaJeansMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember!
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 14, 2017

Great price for quality used vehicle Bought a used vehicle within my price range which came with a 3 month warranty. Can't beat that. Joe was a great salesman who was friendly and accommo More

by Kargirl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Andreasen, Joe Krautheim
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review and congratulations on your new car! It's wonderful to hear that Joe was very friendly and accommodating. If you have any questions, please don't hesitate to reach out to us again. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 13, 2017

Ballers on a budget My husband and I had a strict budget but desperately needed a new reliable car. Grant got us an amazing price, and was incredibly friendly and transpa More

by Csteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David, Shane Reed, Grant Geer
Jun 14, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Grant was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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