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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,368 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,368 reviews

May 29, 2024

Too expensive anymore for my taste. I had the same exact repair on another house hold vehicle (nethier are elaborate) and I got it fixed for $800 less than what Toyota estimated it More

by mthom2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Sesso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and have immediately forwarded them to our management team.We are looking into the issues mentioned and thank you again.Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly Sincerely, Courtney, Jim Norton Auto Group

May 29, 2024

I was very happy with the sales and the deal I received. I decided that the I would cancel the warranty and Submitted my paperwork on April 30, 2024. I have called three times and emailed twice asking the s More

by LESLIE.F.GILMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wyatte Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart, Nicholas Craddock
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

We value our customer’s feedback and are in the process of reviewing the concern you mentioned.In the meanwhile, feel free to reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com, who welcomes discussing this with you further. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Brought my car in for an oil change and received amazing service. Jeff Cantrell was so helpful and got me taken care of quickly and efficiently. Will definitely be back!! More

by MARDI.GRAY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Mardi! We are delighted to hear that Jeff provided you with amazing service during your oil change visit. We appreciate your kind words and look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Mr.Cantrell was very helpful to show me how to set my GPS using voice! Thank you! Service well performed, too. More

by bcail52345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and positive review! We are thrilled to hear that you had a great experience setting up your GPS and receiving excellent service from our team at Jim Norton Toyota. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Very professional. I never have any issues with the service they provide. They are always helpful. More

by KARLKRUMBHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We're glad to hear that you had a professional and helpful experience with us at Jim Norton Toyota. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

I can't recommend John Michael highly enough. Professional, attentive to detail, and very easy to work with. High marks indeed! More

by STEVE@STEVEHARDEN.COM
Recommend Dealer
Yes
Employees Worked With
John Michael Rogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We truly appreciate you taking the time to share your positive experience with John Michael at Jim Norton Toyota. We're thrilled to hear about the professional and attentive service you received. We look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Great place would go back for service if needed. David was good to work with. More

by MELOHERRMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We're delighted to hear that you had a great experience at Jim Norton Toyota and that David provided excellent service. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Excellent service with Kevin and Dalton at the Rental Dept. Alway enjoy the courtesy and friendship. It is a great benefit to have this rental service so close to my home, a few blocks behind the de More

by macgmcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Michael, for sharing your positive experience with us! We are thrilled to hear that Kevin and Dalton provided excellent service at our Rental Department. We appreciate your loyalty as a Toyota guy and your preference for Jim Norton Toyota for both rentals and potential purchases. It's fantastic to know that you enjoy the RAV-4 and Highlander rentals, especially for their smooth rides and Sirius radio. We look forward to serving you again in the future and continuing to provide top-notch service. Thank you for your support! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Great service, they were quick and got my vehicle done in the appropriate time that they had said. More

by ANGELENE_604
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave a positive review, Angelene! We're thrilled to hear that you had a great experience at Jim Norton Toyota. We always aim to provide efficient and timely service for our customers. We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

They were awesome helping us get into the vehicle we wanted. Also lowered our payments. More

by mcolegrove86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and taking the time to leave such a positive review! We are thrilled to hear that we could assist you in finding the vehicle you wanted and work with you on your payments. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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