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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,508 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,508 reviews

May 05, 2026

Got in and out for basic toyotacare service. Appointment was easy to make through the app. More

by 89.palmyra.cheers
Service Price Transparency
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Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Jim Norton Toyota Tulsa responded

Great to hear your appointment and service were easy! We appreciate your feedback at Jim Norton Toyota.

May 04, 2026

It was a great experience, I got a beautiful car! ! Thank you AJ for being so kind, helpful and professional. More

by Dani
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Jim Norton Toyota Tulsa responded

Dani, congrats on your new car! We're happy to hear AJ was so helpful. Thank you for choosing Jim Norton Toyota!

May 01, 2026

Always good in every way. Good service. Fair when purchasing. We’ve bought several cars here. More

by Lwjslj
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jayden Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for stopping by to leave Jim Norton Toyota a wonderful review! We are grateful to have earned your repeat business.

May 01, 2026

Service for a tire rotation took too long, 1:40. If I would have known the likely delay when checking my vehicle in (at the initial walk around) I may have opted for another day. More

by sc
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kris
May 03, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for sharing this experience. This is not typical of our customers’ feedback, and customer satisfaction is a top priority for our team. I would like to reach out to discuss this concern, but I cannot identify you from the review name used. Please reach out when you can. Thank you, Greg Foster - Fixed Ops Director - greg.foster@jimnortontoyota.com, (918) 317-7336

April 30, 2026

He worked very fast and efficient i knew what I wanted and he listened and delivered. He is awesome and I would highly recommend him to anyone else looking for a vehicle.This was my las stop for the day i More

by mocha10720042004
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Allen Christians
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for sharing your experience! We’re very happy to hear our team made your visit the best stop of the day. We wish you many miles in your new ride! Take care.

April 30, 2026

They treat you with respect and listen to what you want. The salesman Bill looked for what I wanted online and “reserved it” for me. He communicated keeping me informed when the car would arrive. He was More

by sueellen.holland
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Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback about Bill and the team, Sue Ellen! It's great to hear he was so attentive and helpful. We hope you love your new car and we look forward to serving you again at Jim Norton Toyota!

April 24, 2026

Kris Estrin was very helpful and kept me updated on what was going on. He had nothing to do with me being there for 3 1/2 hours!!!! More

by sbright1213
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Recommend Dealer
Yes
Employees Worked With
Have no idea who was doing the work!
Apr 27, 2026 -

Jim Norton Toyota Tulsa responded

You can always expect great communication at Jim Norton Toyota! Thanks for highlighting Kris's helpfulness. We look forward to the next chance we get to lend a hand!

April 22, 2026

He was super helpful and understanding. He made the process easy and had us out in no time! More

by Akgonzh2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chee Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for the great review. We look forward to seeing you again at Jim Norton Toyota!

April 21, 2026

Solved the squealing brake problem. It only took 1 year for a brand new 2025 Toyota 4Runner, but glad it’s finally fixed. Service department top notch. Kris was extremely helpful and kn More

by Irish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kris Estrin, Collin Weeks
Apr 22, 2026 -

Jim Norton Toyota Tulsa responded

Glad we could take care of those squealing brakes for you. Thank you for choosing Jim Norton Toyota for your Toyota 4Runner's service!

April 21, 2026

He did a great job I was happy with his knowledge and consideration for my time More

by Tulsajoyjt
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Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Jim Norton Toyota Tulsa responded

We love seeing 5-star reviews here at Jim Norton Toyota. Thanks for your kind words!