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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,081 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,081 reviews

September 17, 2012

Five years ago we purchased 2 vehicles from Rod Rayl. The experience was so amazing that this time we knew who to call to buy again. Rod really cares about keeping a long standing relationship with his custo More

by Drspeck34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

Wow!! What fabulous compliments all around!! It is so great to hear about sales, finance, service, and rental all taking such wonderful care of you! Your feed back is greatly appreciated!! I know that Rod,Zack, David, and Kevin will all be happy to see this review. We are so appreciative of each and every customer, and it is an outstanding compliment when one tells us they are a "customer for life"!! We thank you so much and look forward to serving you soon!

September 17, 2012

My visit with this dealership was excellent! The customer service I received was the absolute best when buying a car! I would recommend Blake to any of my friend or family! More

by ashgreen31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Smith
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

Thanks for the feedback!! I'm glad Blake took such great care of you! Hope to see you soon!

September 13, 2012

This experence with Jim Norton Toyota has been excellent. The number/ selection of pickups was better than I thought it would be. I am impressed with this Dealer and would use them again. Darren Playford More

by vjtriebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren "Limey" Playford
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

I'm glad Darren was able to match you with the perfect truck to meet your needs!! We appreciate you taking the time to give us a review. Thank you so much!

September 13, 2012

my experience at jim norton toyota was great I had never been to a toyota dealership before untill a friend of mine insisted that i check out the tundra trucks since i was looking and i liked his truck i th More

by waltermeisenheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much Walter for telling us your story!! We are so happy that you came to Jim Norton and found Laura! It is great to hear that we exceeded the expectations of you and your son. We are glad that you are enjoying your Tundra, and that it did great for you on your trip to Florida!! Stay safe in all your travels and we look forward to the next time you pop in and say hi during your oil change!

September 11, 2012

I used to be a service manager at Ford and Chevrolet dealerships. Having said that,I was treated just as I treated people who I delt with. I was a stranger to your dealership, but I was treated as thoug More

by wayjan62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2012 -

Jim Norton Toyota Tulsa responded

Wayne and Janis- We are so happy to hear how pleased you are with your new Prius!!! It's also great to know that you had such a wonderful experience with us!! I'm glad that Blake and Tom took such good care of you and made you feel comfortable and informed during your purchasing process!! We thank you for choosing Jim Norton Toyota and hope to see you soon!

September 08, 2012

Rod Rayl sold me my first Toyota. I was so glad to find he was back with Jim Norton. He is very Honest and I have the utmost Trust and Respect for him. Nick Jones took really good care of all the Financing More

by Kathy Jasper-Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Holmes, Nicholas "Nick" Jones
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for such a great review of our sales, financing, and service departments!! We value these employees greatly and they will be happy to hear your compliments!! We are so thankful for your business, and we look forward to serving you and your Toyotas for many more years to come!

September 07, 2012

We were pleased and impressed with the whole experience. We especially appreciated Darren's efforts and patience on a very hot day. Zack did a great job in explaining all our options as well. All in all, J More

by dmhumph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren "Limey" Playford, Zachary "Zach" Pinney
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you Doug and Marcia!! I'm so happy you had a pleasant experience!! These Oklahoma summer days, getting in and out of those hot cars, can sometimes make it not so much fun!! So I'm happy to hear that Jerry, Zack, and Darren provided you with the best experience possible!! Thank you for taking the time to tell us about it!

September 07, 2012

To begin, Toyota makes a superior vehicle. For the last 5 years, Jim Norton provided service on our 2000 Toyota RAV4. Their waiting area in the dealership is extraordinary. Comfortable and the cafe is de More

by Tacomamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2012 -

Jim Norton Toyota Tulsa responded

What fabulous compliments!! Thank you so much!! It is so great to hear that we have continued to earn your business and meet your expectations over the last 5 years. We hope to continue that relationship with you for many more years to come!! We are happy you are enjoying your Tacoma, and look forward to seeing you soon!!

September 06, 2012

Rod and Brandon were very friendly and Rod returned my phone calls and emails. he also answered all of my questions. I gave them an excellent rating on everything except their work. I entered a rating of More

by hollywheeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm happy to hear that Rod and Brandon were able to take care of you and answer all of your questions. As for the window tinting...I apologize about this communication error on our behalf. We have an technician onsite who does window tint. We would be more than happy to get this taken care of for you ASAP. If you can respond with your name, I will have them reach out to you immediately. Thank you.

September 06, 2012

William was very friendly and knowledgable in his product. He was able to find a truck that matched both my budget and needs. I am very happy with my new Toyota Tundra. I would definitely recommen More

by stephen.friend.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy William was able to find you exactly what you wanted!!! Thanks for taking the time to tell us about your time with him and the purchase of your new Tundra. I'm so glad you are enjoying it!! Thank you for your business!

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