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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

February 20, 2024

Hunter was absolutely amazing! He deserves a raise! He is a major asset to your company. More

by lesliesherwood25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Allen
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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us, Leslie! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Hunter was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Completed quicker than promised, included a decent car wash and basic vacuum, and unexpectedly zero cost More

by PSOMDECERFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Josh was very helpful and honest about repairs needed and was able to get the Truck back a day ahead of time! More

by JEREMY LOTT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Jeremy! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Josh was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

The staff at Jim Norton were professional, courteous, and detailed in their information. Throughout our time at the dealership we were treated with respect and given options so we could ultimately make an More

by hjcregor3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

David was amazing and very helpful with my issue. He really showed he cared and that is rare to find in a dealership. The dealership was very clean and I even got some candy while I was waiti More

by GARYLEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Hi Gary and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Very nice and professional people. Got fast service and helpful suggestions for what may be needed in the near future. More

by charlesfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Charles, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

The service was great and completed quickly. The service adviser was absolutely great as well More

by JOSEPH.A.KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business, Joseph. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

The dealership staff is helpful in their recommendations and the work is completed in a timely manner. More

by ALMEIDASMITH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Jacoby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lauinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Hale, Zeb Freter, Auston Foster, Jeff Lee
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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Racheal is real sweet and never pressures. She recommends what we need to do and go from there. I had her the last time and hope to continue with her. Of course we did did do a brake flush and More

by ldplay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rachel assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

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