Jim Norton Toyota Tulsa - Service Center

Great service, very professional, and had a convenient shuttle service home and back while the car is being worked on! shuttle service home and back while the car is being worked on! More

Clean and friendly. I really appreciate this specific Toyota dealership Toyota dealership More

Tony gave a great experience making things easy. Knowledgeable about the vehicle. Had an issue about hooking connecting the blue tooth which he was honest and by telling me he did not know verses tr Knowledgeable about the vehicle. Had an issue about hooking connecting the blue tooth which he was honest and by telling me he did not know verses trying to act as if he did. I got a little out of hand and had a argument with the manager but apologized. Toney went and found the answer and I left happy. Great job Toney. I recommend Toney if you are in the market for a vehicle. More

Today i have appointment to oil change at 3:45apm. I come at time but when arrive they said have issues with the system. So anyways I said make the oil change please and they take my truck to the servic come at time but when arrive they said have issues with the system. So anyways I said make the oil change please and they take my truck to the service I was waiting and waiting I nothing so I decide to ask after 2 hrs if my truck was ready and surprise it wasn't they dont doing nothing only after I ask for my truck. So have to wait for 25 mins more. I los 2 hrs 25 mins only for oil change. This is the 3rd time happen to me. They make me wait for so long... More

My dream car.. and because of Tony and Jim Norton Toyota. They were with me every step of the way.. forever grateful for choosing them. They were with me every step of the way.. forever grateful for choosing them. More

Mike Bowers in the service department is such a pleasure to work with! I schedule appointments ahead through him. He is always friendly, courteous and professional to work with. I highly recommend Mike! If to work with! I schedule appointments ahead through him. He is always friendly, courteous and professional to work with. I highly recommend Mike! If something is coming up the needs to be serviced, there is never any "have to do it today" pressure from him. I appreciate that. If there is an upcoming issue he lets you know in a professional manner and also tells you if it poses a safety hazard. Give Mike a call for your next service! More

I was at the service department today and was to him as a service manager. I agree with the previous review. I just went to the service department for a nitrogen top-off for my tires and he wanted to charge service manager. I agree with the previous review. I just went to the service department for a nitrogen top-off for my tires and he wanted to charge me $50 which others give it for free. Besides, the nitrogen was filled at the dealership when I purchased the vehicle. I’m not sure if he is a manager or a service adviser. I ask to talk to the manager and he said he is the manager. If Jim Norton will not do anything with his dealings, more and more customer will be moving to another dealership. More

Josh pippinVery Professional and friendly easy to work Josh pippin Very Professional and friendly easy to work with. Josh has great people skills. He answered all my questions about my Truck and explained Josh pippin Very Professional and friendly easy to work with. Josh has great people skills. He answered all my questions about my Truck and explained what was done. More

Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More

Kevin was awesome! He was so friendly and provided everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. More