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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
663 Reviews
Take advantage of our complimentary 'Service Concierge'.. Call 918-250-6888 for details and to schedule your next appointment - we'll pick up thevehicle from your home/office, call with a diagnosis, then bring it back (within 15 mile radius from our dealership). You want your car or truck to keep running well into the future, so it needs routine maintenance. Whether you are looking for an oil change, brake service, transmission flush or even major engine repair, the Jim Norton Toyota Service Department is the place to go for car service in Tulsa, OK. We also offer a wide range of parts & accessories - plus Oklahoma's ONLY Toyota Certified Collision Center, making sure your Toyota STAYS a Toyota, quickly repairing your vehicle to factory specifications. Come to Us For: Lube, Oil & Filter Change Front End Alignment Maintenance (Wipers, Headlights, Etc) Replace / Adjust Brakes Service Package Muffler / Exhaust Repair Coolant Flush Vehicle Checkup / Inspection Transmission Flush Electrical Service Tire Balance Filter Replacement Tire Rotation Oklahoma's ONLY Toyota Certified Collision Center Parts/Accessories Much More!

9809 South Memorial Drive

Tulsa, OK

74133

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663 Reviews of Jim Norton Toyota Tulsa - Service Center

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June 07, 2024

This is my second vehicle from Jim Norton, and I have been completely impressed from my first visit to the facility. I did not repurchase from my hometown due to the lack of service and it was a great de More

by ILEYBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Jacoby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Freer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your vehicle purchase! We are thrilled to hear that you had such a positive experience with us and that you were impressed from your first visit. We appreciate your loyalty and are glad that our team provided you with excellent service! We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 07, 2024

Great fixed my problem and sent me on my way! nonthing else to say, so More

by cmartin3ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star rating! We're delighted to hear that we could resolve your issue efficiently. If you ever need anything else, please don't hesitate to reach out to us at Jim Norton Toyota. We appreciate your support! Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

Great service, always happy with the results and if it's not satisfactory they always make it right More

by jaredr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words, Jared. We are thrilled to hear that you are always happy with our service at Jim Norton Toyota. If you ever have any concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

I appreciate the professional service I receive at Jim Norton. David updated me on my Prius. Also, the men that transported me to and from my house were very professional as well. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review and kind words about your experience at Jim Norton Toyota. We are delighted to hear that David provided you with excellent service and that our transport team was professional. We look forward to serving you again in the future and thank you for choosing us for your Prius needs. Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

Jim Norton Toyota is a great place to go if you want professional, friendly service and no-pressure sales. They walk you through everything and answer all your questions. I especially appreciated the te More

by Carshopper2019
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience at Jim Norton Toyota. We are delighted to hear that you enjoyed our professional and friendly service, along with our no-pressure sales approach. We always aim to provide a seamless experience for our customers, so it's wonderful to hear that you felt well taken care of during your visit. We appreciate your business and look forward to welcoming you back in the future. Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

The Sales Person was very friendly and helpful. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. More

by HETALIA_LOVER101
Recommend Dealer
Yes
Employees Worked With
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our salesperson provided you with excellent service, answered all your questions, and made sure you felt informed and comfortable throughout the process. We're delighted that you are happy with your new car from Jim Norton Toyota. If you ever need anything in the future, feel free to reach out. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Order to do work done quickly. Very courteous. Work done in reasonable time frame. No problems. Good job as usual. More

by CHARDAN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review and for choosing Jim Norton Toyota. We are delighted to hear that you found our service quick and courteous. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Service is generally good, BUT! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! More

by GEORGE.UPKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

June 05, 2024

Not really check vehicles engine and everything than still good will say fair and no change oil wil say change oil and cost money. More

by CSMUNGPI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

As usual, David was professional and addressed my issues and concerns. I will be back. More

by thornbrughmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Mike, thank you for your positive review of Jim Norton Toyota! We're thrilled to hear that David provided you with professional service. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

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