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Jim Norton Toyota Tulsa - Service Center
Tulsa, OK
621 Reviews
Take advantage of our complimentary 'Service Concierge'.. Call 918-250-6888 for details and to schedule your next appointment - we'll pick up thevehicle from your home/office, call with a diagnosis, then bring it back (within 15 mile radius from our dealership). You want your car or truck to keep running well into the future, so it needs routine maintenance. Whether you are looking for an oil change, brake service, transmission flush or even major engine repair, the Jim Norton Toyota Service Department is the place to go for car service in Tulsa, OK. We also offer a wide range of parts & accessories - plus Oklahoma's ONLY Toyota Certified Collision Center, making sure your Toyota STAYS a Toyota, quickly repairing your vehicle to factory specifications.
Come to Us For:
Lube, Oil & Filter Change
Front End Alignment
Maintenance (Wipers, Headlights, Etc)
Replace / Adjust Brakes
Service Package
Muffler / Exhaust Repair
Coolant Flush
Vehicle Checkup / Inspection
Transmission Flush
Electrical Service
Tire Balance
Filter Replacement
Tire Rotation
Oklahoma's ONLY Toyota Certified Collision Center
Parts/Accessories
Much More!
Read More
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
621 Reviews of Jim Norton Toyota Tulsa - Service Center
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June 20, 2018
All about them $ Been to this place two times to fix different things on my vehicle. Those two times I've been twice each, making the visit four times. The service was Been to this place two times to fix different things on my vehicle. Those two times I've been twice each, making the visit four times. The service was good but the way they seem to go about things is all about your $$. Costed me three times as much just to get air conditioning and a squeaky noise fixed because I was told that fixing this "other thing" would solve the squeaky noise..but it didn't. Was pretty upset. More
by Yee Leng
Employees Worked With
Cameron Goad
Helpful May 17, 2018
David Holmes is awesome! I have been using the service department and working with David Holmes, specifically since 2006. David always does an excellent job of being upfront I have been using the service department and working with David Holmes, specifically since 2006. David always does an excellent job of being upfront and honest about what needs to be done to my vehicle. I am on my third 4Runner and my second one a 2006, is still in the family with over 230,000 miles on it and still running like a champ. I know without a doubt, that the reason I have had such great luck with my 4Runners is because I do all of the required maintenance and I do it at Jim Norton Toyota with David Holmes as my Service Advisor. More
by John1977
Employees Worked With
April 21, 2018
David Holmes does Excellent and Outstanding Customer Service Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for u Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for us. He is always smiling, friendly, helps with any questions we have, and delivers quick and professional sevice every time we have our vehicle serviced. If we ever buy another vehicle one day, it would be a Toyota due to the fact we want him to be our representative when we need service. Don and Rosalee Skorvaga Tulsa More
by Rosalee
Employees Worked With
November 26, 2017
SO frustrating! I? hit a curb. It took 6 trips to get repaired. The last time they kept the car for 10 days. Every time I? went they had either failed to order the I? hit a curb. It took 6 trips to get repaired. The last time they kept the car for 10 days. Every time I? went they had either failed to order the right part or there was a new part that was suddenly needed, or the alignment was still out. Until I? threw a fit, I’m sure no one actually drove the car. After they were finally done, I? got a notice in the mail there are axel/differential problems - not something that was every brought up in the 6 visits. When I? wondered what was happening with my car, I? called the service writer; he didn’t call me. I? am sorry I? bought my car there because I? will have to go somewhere else for warranty work. And I? have to figure out if there is now a differential problem and deal with that. More
by 2017 Toyota
Employees Worked With
Dakota Jacoby
August 25, 2017
Word of advice Just a word of advice. Get everything off of your existing car that you have added yourself. I went to Jim Norton, had a GREAT experience, did NOT p Just a word of advice. Get everything off of your existing car that you have added yourself. I went to Jim Norton, had a GREAT experience, did NOT plan on leaving with a new car, but I did. I JUST added a bike hitch to my existing 2015 Highlander and I can't get it back for my 2017 Highlander. So, before you even go to look and possibly leave with a new vehicle, take off anything you have personally added to your vehicle before you go trading it in for an upgrade. Very upset I can't retrieve the feature that I personally added. More
by jeffersont
Employees Worked With
Brian Smith, Shouen Newsome, Derrick Lawrence
August 24, 2017
I would totally recommend Jim Norton Toyota Tulsa My experience with Jim Norton Toyota Tulsa was very positive! I felt very welcomed and all around good atmosphere. My salesman was very informative, r My experience with Jim Norton Toyota Tulsa was very positive! I felt very welcomed and all around good atmosphere. My salesman was very informative, respectful, and just made my experience very smooth. More
by ksine
Employees Worked With
Kamran Karimi
July 18, 2017
Outstanding There was a prompt, courteous reception. Waiting area very nice, coffee, comfortable chairs. Service was completed within the estimated time with full There was a prompt, courteous reception. Waiting area very nice, coffee, comfortable chairs. Service was completed within the estimated time with full explanations. Overall very pleasant experience. More
by deedle0123
Employees Worked With
I honestly do not remember. But they were all nice.
July 16, 2017
Long experience with them I bought my 2008 Toyota Prius from this dealership and have been there for all maintenance. Just returned for my 140,000 mile service. My service re I bought my 2008 Toyota Prius from this dealership and have been there for all maintenance. Just returned for my 140,000 mile service. My service rep was cordial and the service was prompt. The dealership is a very comfortable place in which to wait. I have never had a problem and happily recommend both the car and the dealership. More
by Wallove
Employees Worked With
Shaun Hembree
July 10, 2017
Great customer service The staff is very well organized and I was greeted immediately. Also I appreciate the way staff members escort you to the next phase / desk of service The staff is very well organized and I was greeted immediately. Also I appreciate the way staff members escort you to the next phase / desk of service and call attention to the employee responsible for helping you. It is rare to find a business that takes the time to introduce you to each staff member no matter what car you drive on the lot!! More
by Kris10bryant
July 03, 2017
Great Dealership Very professional and courteous personnel. I love doing my car business at Jim Norton Toyota. I've bought two Camrys from them and will definitely be Very professional and courteous personnel. I love doing my car business at Jim Norton Toyota. I've bought two Camrys from them and will definitely be back. More
by Ronald Ivey
Employees Worked With
Shaun Hembree, Tyson Hoyt, Innessa Schwartz
