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Group 1 Ford of Kennesaw

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
1,019 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,019 reviews

May 01, 2026

Carol in customer service is very helpful. She was able to get us a discount on our oil change. More

by taddanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
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April 30, 2026

I had a great experience working with Steve Tiller when purchasing my Mustang Mach E. He was knowledgeable, professional, and easy to work with throughout the entire process. Steve took the time to answer More

by francis_abey
Recommend Dealer
Yes
Employees Worked With
Steve Tiller
Report | Print
April 30, 2026

Davel was courteous and attentive,, he stayed on top of communication to let me know as soon as my vehicle was ready More

by cescardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davel
Report | Print
April 29, 2026

Very detail oriented and welcoming! The person who takes care of my service was very friendly and helpful all time. More

by Thiago.Reis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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April 29, 2026

Great dealership gets the service done quick as possible! Also love the discount they have going when you come in for service between 1-4pm! More

by johndthomas24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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April 26, 2026

Jim Tibble Ford was gonna reset all these computer things. It was five of them that need to be upgraded. They did all but one so I’m waiting for them to call me back on the next one when it comes in t More

by Gerrykilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Apr 28, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback. We’re glad to hear most of your service needs were completed successfully. We understand your concern regarding the remaining item and appreciate your patience as parts become available. We look forward to completing this for you and providing a fully resolved experience.

April 24, 2026

I want to thank Candace for her help in setting up an appointment to have new tires put on my car. More

by Trixee41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Apr 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2026

Kelsey was so helpful. Our service was prompt and thorough. We have been going to Jim Tidwell Ford for years and will continue to do so. More

by rrhesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Report | Print
Apr 27, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2026

Amazing communication via email and text! Hard to get on the phone but otherwise fantastic! More

by Atlantaplanters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, jason
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Apr 26, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Don’t do it do not use this dealership. Their sales is good, but the service team is messing it up for the sales. They do not stand behind their work maybe workers need more training. I’m n More

by Trudamsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager and service department
Report | Print
Apr 25, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback. We have spoken to you about your family member’s situation. We are sorry to hear of the trouble she is having but as we have explained to you and as the documentation shows, the oil change she had done over a month ago and over a 1,000 miles ago has nothing to do with the failure she experienced. If you would like to discuss further, please feel free to reach out to us directly. Skye Bardill General Manager - Group 1 Ford of Kennesaw sbardill@Group1Auto.com

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