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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
437 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 437 reviews

April 22, 2024

I took my truck in for routine maintenance and check engine light on. They seemed to take time to diagnose engine light issue and service advisor Michael kept me informed. They completed maintenance and More

by rawhide92003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
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Apr 24, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that your experience with us was positive! We strive to provide thorough and efficient service, and we are glad Michael kept you well-informed throughout the process. Safe travels, and thank you for choosing us for your truck's maintenance needs!

Helpful
April 16, 2024

Great experience. Quick and straight forward. Would recommend without question. From a good selection to a good deal to good financing, it was all good! More

by Esserbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Buck
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Apr 19, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

The experience I had today was awesome. The customer service guy was one of the best I’ve ever dealt with More

by Andy wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Apr 13, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 08, 2024

Excellent and timely service as expected since I bought the car there I've only taken the car here. More

by nomadone
Recommend Dealer
Yes
Employees Worked With
Service representative was Justin Hannah
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Apr 10, 2024 -

Jim Tidwell Ford responded

It sounds like you've had consistently positive experiences with the dealership for both purchasing and servicing your car. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 08, 2024

First time service customer and I could not have asked for a better experience! Highly recommend. More

by Hb8ker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 10, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 06, 2024

The dealership was very friendly and helpful and polite service guy The oil change was done in a timely manner. I was in and out quickly. More

by williamsonjimmy1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Christopher
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Apr 10, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 06, 2024

The guys at Tidwell Ford, especially Oscar took amazing care of my wife and I throughout our purchase of our new F450! Oscar and the rest of their staff treated us like kings and bent over backwards to tak More

by ken.r.dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar, Matthew
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Apr 11, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear about your amazing experience at Jim Tidwell Ford, especially with Oscar and the staff treating you so well during the purchase of your new F450. We're thrilled that they went above and beyond to meet your needs. Thank you for recommending both Jim Tidwell Ford and Ford's Super Duty lineup!

Helpful
April 06, 2024

Service was great. Candace kept me informed of the findings. The timeframe was what she said. More

by Patty White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Apr 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Candace provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 02, 2024

Extremely compete and helpful staff that listened and made important suggestions without any pressure to make a sale More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 05, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 01, 2024

Michaels is the best. Very helpful and cares about his customers. Hr is very responsive and makes sure the correct work is done. More

by Rajeedcarriman
Recommend Dealer
Yes
Employees Worked With
Michael Guitar
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Apr 05, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Michael provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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