Jim Tidwell Ford

I had service done today on my Ranger. I was checked in by Mr. Streetman. He was extremely courteous and professional. He constantly provided updates on the progress of the repair. I was checked in by Mr. Streetman. He was extremely courteous and professional. He constantly provided updates on the progress of the repair. More

Fantastic service by Jonny S. He was always present to answer my questions and let me know how long the service would take. He was always present to answer my questions and let me know how long the service would take. More

It was a last minute service booking and I managed to get my oil changed the same day . Excellent customer service, highly recommended! my oil changed the same day . Excellent customer service, highly recommended! More

The men were very kind and kept me updated as to the progress and got me out of there in a timely manner! progress and got me out of there in a timely manner! More

Johnny S was great and had my car done the same day without any hassle. without any hassle. More

It’s always an easy process when I go to Jim Tidwell. Thanks, Jonny for always being helpful. Thanks, Jonny for always being helpful. More

Each person had no idea what the other person was doing keep asking for information and not forwarding it to the person asking for it that’s from the bank and myself keep asking for information and not forwarding it to the person asking for it that’s from the bank and myself More

I love this dealership very good service friendly service friendly staff helpful customer service fast service friendly staff helpful customer service fast service More

The service manager Josh and his staff are really amazing with customer service. They make me not feel so bad about spending over $600 for two keys for our 2017 Explorer. 🤣 I will say that this is the best with customer service. They make me not feel so bad about spending over $600 for two keys for our 2017 Explorer. 🤣 I will say that this is the best service we have gotten since we purchased the vehicle brand new. Salute Josh, and I think the young man who helped me was Michal. But really to the entire service team over there now. More

Excellent service today from Caleb. He was extremely knowledgeable about my Ranger’s maintenance sched, and the extras that should be done, and all svcs I’d questioned him about. He e He was extremely knowledgeable about my Ranger’s maintenance sched, and the extras that should be done, and all svcs I’d questioned him about. He even was kind enough to provide pricing on tires we discussed and all the that entails relevant to my ford tire protection warranty coverage. Will def be seeking him out next time my truck needs to go in. More