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Jim Tidwell Ford

Kennesaw, GA

4.6
754 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 754 reviews

March 27, 2025

It is the service department people that make a difference for me. A big shout out for Candace and Mr. Bass. More

by Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Mar 29, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

March 26, 2025

I have always received great service from this dealership. . They were prompt and responsive, I would highly recommend. More

by Russelldowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 28, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mar 28, 2025 -

Russelldowns responded

The dealership took care of my concerns and I would absolutely recommend them to friends and relatives.

March 25, 2025

Very courteous staff, listen to needs/wants and helps to find vehicle matching description. Very thorough review of vehicle and documents More

by Scottyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Reese
Mar 28, 2025 -

Jim Tidwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Kelsey listened to my concerns and addressed them. Thank you. Wait time could be improved. More

by Joanne Adkison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Mar 28, 2025 -

Jim Tidwell Ford responded

Hi Joanne, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

The service was totally professional. Nes our service provider couldn't have been better. They honored the schedule and provided a detailed review of the findings. I completely enjoyed th More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester ( I believe)
Mar 28, 2025 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

My repair department contact, Johnny was informative and answered all my questions. He also made efforts to get my work done quickly as I only have the one car and had to wait at the shop to get it fixed. H More

by david.dale.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 28, 2025 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2025

The service department is awesome. Candace Waterman was my service advisor and she was very pleasant and professional. She got me in and out in a timely fashion. I would recommend my f More

by Jaime123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Waterman
Mar 22, 2025 -

Jim Tidwell Ford responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

Great service and amazing team. I always go to this dealer and they are polite and understand what we expect in terms of services and costumer satisfaction. More

by Patricia Pinheiro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hes
Mar 22, 2025 -

Jim Tidwell Ford responded

Hello Patricia, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

Daunte did a great job. very knowledgeable and knew what he was doing. Would recommend him for mobile service to anyone. Thanks, Jim Tidwill Ford. More

by vt3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daunte
Mar 22, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found Daunte to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!

March 21, 2025

Salesman and finance guys were great to deal with and very friendly and knowledgeable yes they were More

by genermock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
Mar 24, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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