Jim Wynn Volkswagen

Came into Wynn's showroom to test drive a Passat. Had come from a [pushy] dealer after test driving an Accord. You know how some folks won't let you leave the showroom? We met Simo and took two test driv come from a [pushy] dealer after test driving an Accord. You know how some folks won't let you leave the showroom? We met Simo and took two test drives; one in a 5 cylider and one in a six. Simo was extreemely pleasant, helpful, and good spirited. Once I drove the V6, I was almost hooked but there was a deal to be made. Simo was more than happy to allow us to move on our way knowing we still had some shopping to do. Turns out, the Passat that I eventually bought, a far superior car in response and handling to the Accord, was a great deal and throughout the transaction, Simo was a big help. He was thorough, considerate, and focused on the best service he could give. It was a pleasant experience. More

I was very pleased with my overall experience. I came in to get my car serviced and intended to purchase a new car when I came back from vacation, but circumstances required me to purchase earlier than expe to get my car serviced and intended to purchase a new car when I came back from vacation, but circumstances required me to purchase earlier than expected. Not only were all of my needs met by Simo, but he made everything happen in a very short time window. I am so grateful for all of his patience and, to me, he went above and beyond to guarantee that I drove away with my new car by the end of the week. My family has purchased several cars from Jim Wynn (4 volvos, 2 jettas). We have always received nothing, but excellent service. I plan to have my new 2013 Jetta for many years, but when it's time for a new one I have every intention of coming back to Jim Wynn and to Simo. More

I went to the dealership for maintenance on my 2009 Volvo. When I was there, they offered me a $15,000 trade in. I did a test drive and loved the new 2013 model. the rest is history. Volvo. When I was there, they offered me a $15,000 trade in. I did a test drive and loved the new 2013 model. the rest is history. More

The customer service was great. I was treated with respect and was able to lease a new car with barely any hassle. I would recommend. respect and was able to lease a new car with barely any hassle. I would recommend. More

I bought my first car (used VW rabbit) at Jim Wynne 25 years ago. I was 20 years old at the time and I still remember how comfortable and excited I felt with the whole experience. The people were so frie years ago. I was 20 years old at the time and I still remember how comfortable and excited I felt with the whole experience. The people were so friendly and helpful even back then! Since that time, having moved away I used other car dealerships. I would compare them to Jim Wynne. The service at Jim Wynne was notably much superior to the other car dealerships. So when it was time to buy another car, now being back in the neighborhood, I decided to return to Jim Wynne. What a great decision that was! I bought a Volvo 2 years ago. Whenever it needs to be serviced, I call and am able to make a convenient appointment without any problems. Once again, everyone is so friendly and caring. You can tell they really care about you. Pat McLaughlin and Bob are a dynamic duo. They are exceptional at what they do! They are an absolute asset to Jim Wynne. It is so hard to find people that really care about their job and the work they do. Somehow, Jim Wynne found two of these exceptional people! One month ago on a Monday morning, after arriving home from vacation, my Volvo would not start. The battery was dead. That was odd. The car was 2 years old. I did not leave anything on in the car and we were only gone for 5 days. My neighbor gave me a jump start so that I could get to work. When I called Jim Wynne to make an appointment, they added me to their already busy Monday schedule later that day. By the time I was done work Monday, my friend/co-worker tried to give me a jumpstart. The battery would not even take the jumpstart. I was upset, because I was already running late and had to pick up my daughter from school. I had no back up plan for that particular day. My friend had a doctors appointment that she had to get to. I called Jim Wynne and Pat McLaughlin answered. When I explained the situation, she said " Don't worry about anything! We will take care of it". Within 15 minutes, the nicest man/mechanic came with a loaner car. He was able to jumpstart my car with a special battery pack and drive it to the dealership. Off I went with the loaner to get my daughter. To make a long story short, the problem with my car was something wrong with a short circuit. It kept drawing off the battery even when the car was off. Jim Wynne fixed the problem, gave me a new battery and now everything is once again great!! Thank you Pat, Bob and the nice mechanic that helped me that day. YOU are the reason why I am back at Jim Wynne and recommend you to everyone I know. Keep up the excellent work!! Best Regards. Lisa Adams More

I just started working in the area recently and decided to bring my Jetta here for the maintenance, etc. I had a very good first impression/experience with the Service department, they were friendly and p to bring my Jetta here for the maintenance, etc. I had a very good first impression/experience with the Service department, they were friendly and professional. Then a few weeks later, after I brought it back in for an oil change, there were significant other repairs it needed, as I was getting close to 100k miles. I expressed my concerns about the repair costs and the fact that my commute to work increased and they had me meet with Josh, on their sales team, regarding what my options were. After letting me explain exactly what I was (and was not) looking for, he helped me figure out what worked best for me. I now lease a new Jetta! As a result, I don't have to worry much about the maintenance and more importantly...don't have to pay too much for it either. Thanks for the surprisingly pleasant experience and changing my perspective about car salesmen, Josh!! More

Great service and no pressure -- that's the experience at Jim Wynn VW, and Simo was just great to work with -- we highly recommend them! experience at Jim Wynn VW, and Simo was just great to work with -- we highly recommend them! More

I bought my first car, an Eos, at the age of 68 at Jim Wynn Volkeswagon in Norristown and I will buy all my future cars from Jim Wynn!! Why? Because I love the service department. For four and a half y Wynn Volkeswagon in Norristown and I will buy all my future cars from Jim Wynn!! Why? Because I love the service department. For four and a half years Brandon Beck and his fine tuned team have taken expert care of my lovely car and of me, as I know nothing about cars and car trouble makes me break out in hives. The service team is always so responsive and the few little concerns that I have had have been resolved quickly and efficiently, always with a smile. It is a pleasure to do business with this service department. Brandon Beck is a top notch professional, he runs a tight ship. More

Best car buying experience ever! Bought the first car I test drove :) Josh knew exactly what I wanted and now I can't wait to drive my car. I love my car. Thanks Josh and Jim Wynn Volkswagon! test drove :) Josh knew exactly what I wanted and now I can't wait to drive my car. I love my car. Thanks Josh and Jim Wynn Volkswagon! More

This is our 8th car we have purchased from the Wynn group. Given how well we have been treated in the past and the care and honesty exhibited by all of the staff at the Wynn dealership we would never c group. Given how well we have been treated in the past and the care and honesty exhibited by all of the staff at the Wynn dealership we would never consider buying or leasing a vehicle any where else. Trust is not something you buy or give away, it must be earned. The staff at the Wynn Group have more than earned our trust. Our sons and many of our friends buy their cars from the Wynn Group because we speak so highly of them and trust them to always take care of us as though we were family. Harold & Karen Harr More