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Jimmy Britt Chrysler Jeep Dodge RAM

Statesboro, GA

4.6
2,470 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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7188 Veterans Memorial Pkwy

Statesboro, GA

30458

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Showing 2,470 reviews

June 17, 2024

We were told we had to schedule an appt for when the Dent guy was there and we did that. We live an hour away and dropped the car off and the dent guy never came so it was a wasted trip. We will never come b More

by Michacamp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department sucks , Hannah Fendley
Jun 18, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're very sorry about the mix-up with our outsourced dent company. In the end, we take full responsibility for the vendors we use and apologize sincerely for the poor logistical planning among our organizations.

June 17, 2024

The reason I only leaving 4 stars is because I have never felt so pushed into signing for something I wasn't sure about . It was like they were holding my keys hostage. It wasn't my sales people but it was t More

by stremper1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Camron Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Worked me in the day before, had me in and out in an hour on a busy day, won't consider another dealer for service! Fast and friendly, and straight up too! More

by RCBETZIV43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
June 13, 2024

Jimmy Britt is an amazing company and I couldn't have done this without the very best Ms. Starneisha. She was literally so awesome and she made it a smooth buying process for me. More

by Callyiah77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starneisha Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Poor communication. Poor coordination (delivered wrong part, delaying repairs), poor quality workmanship (vehicle OBD throwing code the MINUTE vehicle driven off the lot More

by Of course you wont share the results.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 11, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Allow me to confirm your statement that you're correct and this is not at all indicative of the service we strive to provide our customers. It sounds as if we have a long way to go to get this situation corrected. Can you please email me at joe@jimmybrittauto.com with your contact info and the best way to reach you?

June 11, 2024

This is the second vehicle I have bought here. The people are always helpful and the process smooth and easy. More

by stephen54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Napper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Star was super friendly and professional. She found what I was looking for. Would be simpler if one sales person was in contact with client instead of multiple ones. I did feel like I had to More

by jeannebboykin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starneisha Blocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

The staff at Jimmy Britt are awesome! !! They stayed after hours to get us ready n the vehicle we wanted. They explained everything to us very clearly. They are always friendly and courteo More

by JT83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Hughes
June 10, 2024

Absolutely amazing staff. Ms. Minnie Cooper is definitely a shining star there. Please look for her for your vehicle needs. More

by rakielbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I love the service this place always provides. I will continue to service my vehicles here. More

by jheyson94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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