Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,681 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,681 reviews
August 31, 2026
Very kind and professional in selling the car to customers. Work very good and fast about taking the right step on how to purchase a car. Work very hard and silent. customers. Work very good and fast about taking the right step on how to purchase a car. Work very hard and silent. More
by SERENASMITH958
Verified Customer
August 30, 2026
She took care of everything and kept me informed. She was very nice and pleasant She was very nice and pleasant More
by JEFF@THESHELLAGENCY.COM
Employees Worked With
August 30, 2026
I brought my truck in to Jimmy Britt Chrysler Jeep Dodge ram today, August 29, 2026 for a simple oil change tire rotation. However, once my vehicle was finished two hours later walking outside and seeing oi ram today, August 29, 2026 for a simple oil change tire rotation. However, once my vehicle was finished two hours later walking outside and seeing oil stains all over my vehicle was a big disappointment all over my hood, driver side door/door handle, passenger door/door handle. Also, later on that evening, noticing my under glow lights on my vehicle had holes in them and currently did not illuminate anymore due to mechanics jacking my vehicle up and not noticing the under glow lights. However, upon dropping off my vehicle, I stated to the desk clerk that there would be under glow present on my vehicle and to please take precaution however that precaution wasn’t took resulting in my under glow lights no longer working. This was my first time bringing my truck in for an oil change and this will be my last. Definitely a terrible experience. More
by Jay hunt
Employees Worked With
August 27, 2026
I live in Indiana & bought a car from Jimmy Britt Dodge 7/18/26. My husband & I asked about any defects. Their website said "Certified inspections have been completed and this vehicle meets all requirement 7/18/26. My husband & I asked about any defects. Their website said "Certified inspections have been completed and this vehicle meets all requirements for certification and is available upon request". I asked for a 2nd inspection before purchase. They said the inspections were done & there was only 1 small dent. I asked that the underside be inspected. I thought the car had no other damage, since it had 12,491 miles, they are a Dodge dealership & the car has a Certified Pre-owned warranty. Stereo doesn’t work. Flat repair kit, puddle light, & passenger power seat switch cover are missing. Rear seat cover is torn. Factory speakers are gone & wires cut. Foam in trunk has chunks cut out. There are dents and scratches in the body, hood, wheels, bumper, and fenders. There was an airbag recall & they said they did the repair. The headliner, rearview mirror, & sunglass holder weren’t reinstalled properly & are hanging loose. There is an obstruction to the driver's line of sight. I’m worried that the airbag could also have been installed incorrectly. Neither Jimmy Britt or Stellantis will help, so my car has been at my local Dodge dealership, York Dodge, for a month. I am afraid to drive it. The appraiser told my husband the vehicle was never inspected, before or after sale. We were given the scan 2 weeks after we had the vehicle, after calling many times. It shows body and wheel damage. When we spoke to the general manager at Jimmy Britt Dodge, JD Collins, he didn’t deny the actions of his employees, or refute the damage. He offered to buy back the car, & said he might help pay for repairs. We told him that we would rather fix the car, and he asked me to email him repair quotes. Now he will not answer his phone or respond to our messages. Stellantis won’t help. The pre-owned warranty will not cover it. Estimates are $10,226.59. There are complaints with BBB & others that show this is a pattern of fraud by Jimmy Britt Dodge. More
by wringenberg
Employees Worked With
JD Collins
August 27, 2026
I just would like to thank jimmy britt in Statesboro and their staff for a job well done.. The service was fast and the staff was very friendly and knowledgeable. their staff for a job well done.. The service was fast and the staff was very friendly and knowledgeable. More
by JT83
August 26, 2026
The service department has drastically improved in the last 3 months! The service advisors actually care about their customers and communicate! Highly satisfied with the service on my vehicle and will be last 3 months! The service advisors actually care about their customers and communicate! Highly satisfied with the service on my vehicle and will be returning! More
by KIRSTENSMITH2010
Employees Worked With
August 25, 2026
Brian Napper did a get job and made sure that I got what I wanted I wanted More
by morrismartivious
Employees Worked With
August 22, 2026
I am very pleased with the staff and the service! They listened to my concerns and found the problem and had a solution quickly. Had everything set up so I didn’t did not have to waste time. And they They listened to my concerns and found the problem and had a solution quickly. Had everything set up so I didn’t did not have to waste time. And they took the time to explain what was going on , not just leave you in the dark. More
by JT83
Employees Worked With
August 20, 2026
They make things right & Brandon is amazing. He truly helped make our experience totally satisfactory. He truly helped make our experience totally satisfactory. More
by TERRALLEAK
August 19, 2026
I was disappointed that it took 3 visits to finally discover the a/c problem and fix it, however it appears to be running well now! thank you ! Esapecially to Kirsten for her patience with me and her discover the a/c problem and fix it, however it appears to be running well now! thank you ! Esapecially to Kirsten for her patience with me and her effort to keep me from coming back several times. More
by DLEWISREALTOR
