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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
786 Reviews
Call Service Center (912) 737-6071

786 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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April 28, 2025

We’ve bought 4 vehicles, 1st 3 everything went Great. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. More

by JAMES.WEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byron Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Hicks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rayon Linton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Clear
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're incredibly sorry that it took so long for us to have your brand new vehicle serviced and repaired prior to you taking delivery. While we are glad we were able to provide you transportation during the delay, we also understand how frustrating it can be to wait on the vehicle you just purchased to be finished with repair and reconditioning. We apologize sincerely.

April 26, 2025

Don’t have much experience with them yet, but so far it seems like a good dealership. More

by HMATHEWS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're pleased to know we have been able to exceed your expectations Thank you so much for choosing us!

April 26, 2025

They were professional, nice and got the job done in a reasonable amount of time. Also, they called when it was ready. Great service! More

by MLASTI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, It is great to hear everything was done quickly and to your satisfaction! Thank you so much for choosing us!

April 24, 2025

Made an appointment with Chris to install an electronic brake controller on my 2020 Ram 1500. They started the work on my truck as scheduled and were on time with the completion of the work. Final price More

by GC5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 19, 2025

First time buyer could’ve definitely had a better experience pretty much wasted 4 months for a truck with a slipping transmission. More

by Codi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camron Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Codi - I understand how frustrating it can be without your newly purchased vehicle. Am I correct that you have received it back? We did our best to work with the other manufacturing dealership's service department to ensure it was fixed, but you are right that it took far longer than it should have. Even if you were in a loaner, it is always preferred to have your own vehicle so with that all we can say is we're sorry. If there are any lingering issues with your truck, please let us know.

April 09, 2025

Mrs. Minnie is the best. This is the second time I have purchased two vehicles, at the same time, from her. That Saturday afternoon was extremely busy but she was on her A game the entire time. The servi More

by SRALSTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

NEED TO KEEP THE CUSTOMER INFORMED ABOUT WHAT YOU ARE DOING TO THE VEHICLE DURING THE VISIT More

by Roger6913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2025

Very good service quick turnaround will return again to this dealership at a future date More

by ANGIE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

The service center was amazing. We went in for an oil change & tire rotation . Jamie went above and beyond to keep us updated and get us out ASAP. More

by CJBRADLEY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Service is slow. Appointments always take over an hour. So I don’t understand why set an appointment if yu not leaving after 2 hours or more just for an oil change an More

by Kingg Kurt 06
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Kurt - I am extremely sorry about your delayed experience in our service waiting area, as well as the work that didn't seem to be completed. So I can look closer into what occurred during your visit, can you email me your contact information at joe@jimmybrittauto.com?

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