Back

Joe Cecconi Chrysler Complex

Niagara Falls, NY

not yet
rated
449 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
Contact Dealership

2380 Military Rd

Niagara Falls, NY

14304

Directions

By Type

Showing 449 reviews

July 25, 2018

+6 Months Into My Purchase Buying a car was an intimidating and frustrating experience but the team at Cecconi's made it a lot easier to navigate. The beginning was rocky due to More

by LauraC11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ricco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
July 22, 2018

Thank you!! Thank you Kahlil for great service and for making this happen for us. We are happy! You are the best! We will be back to see you soon. More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kahlil Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Happy Customer! We have leased at least six different vehicles from here. We have dealt with Mark Shirback for many years and he always goes above and beyond to make More

by Jhaynes20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Shirback
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Inconsiderate Car Appraiser My husband and I were at this dealership on June 30, 2018, trying to make a deal for a used vehicle on their lot. The car appraiser took our truck ou More

by kellys18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Car appraiser that worked on 6/30/18 - we never got his name!
Jul 14, 2018 -

Joe Cecconi Chrysler Complex responded

With apologies for any miscommunication, when our sales manager began to drive the vehicle from the showroom, he immediately became aware that the vehicle had virtually no brakes and was unsafe to drive. He turned directly back and parked the vehicle immediately, having driven approximately 100 yards, and communicated that information to the salesperson. If that was not then relayed to the customer we do apologize. It is very likely that the salesperson assumed that the vehicle had been driven to the store in that condition, and that the customer was aware of the condition, although he certainly should have emphasized any safety concerns prior to releasing the customer's vehicle back to them.

June 30, 2018

Jeep Wrangler We had a wonderful experience here at Joe Cecconi's. Our salesman, David Dorato was a very nice man and made us feel very comfortable. He was even ver More

by juliak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dorato
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

DO NOT BUY/LEASE A CAR FROM Joe Cecconi's! It has been nothing but a hassel! I had previously reviewed this dealership in a positive manner, but that since has changed. When I was going thr More

by Amandadzielski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
June 27, 2018

Fantastic and quick service! Kahlil was great to work with, super friendly and knowledgeable. He took his time with us and worked with us on the numbers. He also was great in expl More

by Blank1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kahlil Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Pancho rocks! First time working with Pancho to get a new lease on a Jeep. He is absolutely wonderful and takes the time to get to know his clients and doesn’t try More

by Laurenfitz8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Pancho Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Buying a Wrangler Amy! Amy and Paul were AMAZING!! In and out with a Wrangler purchased in ONE hour! Price right! Fast friendly service! LOVE U GUYS!! Thanks so much More

by Nikkip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Sabers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Service The service manager should have called me a liar. He excused himself to listen to a taped conversation. He then told me I was right, I did instruct h More

by Not my favorite
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jul 14, 2018 -

Joe Cecconi Chrysler Complex responded

We do apologize for your concern. We do from time to time review phone conversations to ensure that we are delivering the highest level of service, and in this instance, our service manager did realize that he was in error as a result of his reviewing the call. There is never an intent to accuse anyone of lying, however, at times, call recording is used in order to assure that we are correctly delivering on commitments that we have made.

...
12
...