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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,512 reviews

July 25, 2022

Braden made us feel at home. The conversations we had made the experience a lot better. He was able to answer our questions. We have bought three other vehicles at this dealershi More

by Barnharta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Finance
Jul 25, 2022 -

Joe Machens Capital City Ford responded

We take pride in delivering an exceptional, transparent process for all our visitors. Love hearing Braden was so helpful during your journey! Thank you for the 5-star review! We appreciate the feedback.

July 23, 2022

We found ourselves in a long wait. Complications of world issues, supplier delays, and change in salespeople added to our wait. Jalen stepped up when we called in March. Our account wa More

by Blue Demo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug K., Jalen Sands
Jul 23, 2022 -

Blue Demo responded

Thanks

Jul 25, 2022 -

Joe Machens Capital City Ford responded

Thank you for your kind words. I am glad to hear that Jalen was able to help you finalize your purchase and meet your needs. He is a valuable member of our team and I appreciate his dedication to customer service. We are happy to have him on our staff and I hope you have many years of happy driving ahead! Thank you again for choosing Capital City Ford!

July 20, 2022

Great team. Worked with me despite the great car shortage going on right now! I would highly recommend them. More

by mrohman88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Ben McGrail, Jacob Cahill
Jul 21, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you for choosing our shop. The team at Joe Machens is thrilled you’re happy with your recent store visit!

July 19, 2022

I ordered and bought my Bronco through them. They were both friendly and helpful every step of the way. Christian (the salesman who sold me the truck) showed me many features that i didn’t even More

by McClurematthewb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Giorgione
Jul 19, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you for choosing Joe Machens and for taking the time to write this review. We're glad to have helped you through the car-buying process and that you appreciate the free fruit and soda in our lounge. We hope you enjoy your Bronco!

July 19, 2022

Zach was absolutely awesome to work with. He was not pushy like all the other salesmen we have dealt with while searching for a vehicle. All of the people working there where a huge help keep More

by pkroupa1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Kucsik
Jul 20, 2022 -

Joe Machens Capital City Ford responded

Hello, thank you for your kind words. We are pleased to learn of your positive experience with us here at Joe Machens. We look forward to serving you again in the future.

July 19, 2022

Braden was the best person to help me. He was kind and he knew exactly what to say to help me find the car that I needed. I went in thinking I wanted something else, but his knowledge and More

by Nicole L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Braden Mitchem
Jul 20, 2022 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new ride, Nicole! Love hearing how helpful the team was during your visit. We pride ourselves on providing a welcome, warm experience to all visitors. Thank you for the 5-star rating, we appreciate it!

July 18, 2022

Huge shout out of thanks to Cody Byers and Douglas Keeler of Joe Machens Capital City Ford for helping me with my purchase of a new Ford EcoSport. As a retired senior I was filled with apprehension about the More

by cynthiaclifton044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Cody Byers
Jul 19, 2022 -

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford, Sean! We're glad to have Cody and Douglas on our team and that they were able to assist you with your purchase. We appreciate your business and are happy to have you as a part of the Ford family.

July 18, 2022

Easiest car buying experience I’ve ever had. Salesman was never pushy, was plenty helpful and just generally cool. 10/10 would definitely buy here again. More

by Ricky Bales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Giorgione, Phillip Barkho
Jul 19, 2022 -

Joe Machens Capital City Ford responded

We're so glad to hear that you had a positive experience buying your car from us. We hope you'll come back and see us when you're in the market for another vehicle. Thanks again for choosing Joe Machens!

July 17, 2022

Zach was extremely helpful and patient with us during our buying process! He made this experience super fun and enjoyable! More

by Vocheskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Zach Kucsik
Jul 18, 2022 -

Joe Machens Capital City Ford responded

Thank you for choosing to purchase your vehicle from Joe Machens Capital City Ford. I'm glad Zach was able to provide you with excellent customer service and make the process fun and enjoyable. We strive to have each of our customers leave completely satisfied, and I'm glad we were able to achieve that with you. Thanks for your business, and I hope you'll visit us again in the future!

July 16, 2022

No hassle, good communication, and helpful staff. Recommend this dealership to anyone looking for a vehicle. More

by Djackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Giorgione, Jalen Sands
Jul 18, 2022 -

Joe Machens Capital City Ford responded

Hi Jackson, thank you for choosing Capital City Ford! We're glad to hear that you had a positive experience with our staff and us. We appreciate the recommendation and look forward to serving you again in the future!

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