Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,562 reviews

December 02, 2021

Going back for the purchase of a second vehicle the experience was just as good as the first! More

by jeHUDNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Billy Underwood, Jordan Fields
Dec 02, 2021 -

Joe Machens Capital City Ford responded

We're happy to see that you had a 5-star experience at Joe Machens. Thanks for sharing.

December 01, 2021

This was my first transaction with this dealership and under special circumstances as I had been in the hospital. Christian made a complex situation workable. Well Done! More

by Robert Kurwicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Joe Machens Capital City Ford responded

Thank you for the great review! We can’t wait to have you back at Joe Machens!

December 01, 2021

Mike Rogers was a great salesman to work with at Joe Machens! He took care of everything I needed before and after I picked up my new Bronco. Ben, Jacob, and Jamie were great to work with as well. More

by katey.twehous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Ben McGrail, Jacob Cahill
Dec 01, 2021 -

Joe Machens Capital City Ford responded

Love seeing reviews like this one! Thank you for taking the time to provide some feedback to our team!

December 01, 2021

Great buying experience all the way around. Randy is an excellent sales guys. No one was pushy. Finance department was speedy and easy to work with. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Dec 01, 2021 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 01, 2021

Absolutely the easiest & best purchase! The sales manager, sales person & finance manager were very professional & made my experience a great one! Definitely would recommend buying your next vehicle More

by KIM60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Shawn Wagner, Billy Underwood
Dec 02, 2021 -

Joe Machens Capital City Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

December 01, 2021

It was Robbie's 3rd day on the job and he had the most difficult customer (my dad) he could have possibly had. He was SO great. Just super polite but it was natural for him - no fake niceties. He was upfr More

by JMERRIOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Roberto Smith
Dec 02, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

November 30, 2021

Zac and everyone where very knowledgeable and courteous. I had a great experience with positive results. Will come back again. More

by kczimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Zach Kucsik
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

November 30, 2021

This is our third vehicle that we have gotten from Joe Machens and they have been great every time, Zach and Jamie are fantastic to work with! More

by J.kucsik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Zach Kucsik
Dec 01, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Congratulations on your third vehicle! We can’t thank you enough for your support of Joe Machens. Thank you so much!

November 30, 2021

I am so impressed with this dealership! Everyone was kind, welcoming and knowledgeable about the vehicles. I can’t thank Mike Rogers enough for his help. He made us feel extremely comfortable with purch More

by klmarshall0503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Dec 01, 2021 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new Explorer! Thank you for the 5-star rating, we appreciate it!

November 29, 2021

This is the fourth vehicle we have purchased through Jefferson City Machens. The second one through Jacob. Jacob is easy going and not pushy like some salesmen can be. Any questions we have, he puts in More

by Haleyvball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Cahill
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thank you for the great review! We can’t wait to have you back at Joe Machens!

...
152
...