Joe Machens Capital City Ford

Great service and very informative staff! Was able to tell them through the website and buy the time I got there, they had everything ready to go for me from the test drive to purchasing the vehicle. tell them through the website and buy the time I got there, they had everything ready to go for me from the test drive to purchasing the vehicle. More

I know I could only rate 5 stars as an option but in reality we had 10 star service AT EVERY POINT. I also at 33 years old with 3 kids never thought I would even test drive yet alone buy a Mini-Van! Wel reality we had 10 star service AT EVERY POINT. I also at 33 years old with 3 kids never thought I would even test drive yet alone buy a Mini-Van! Well let me say something I absolutely LOVE my 2019 Honda Odessey I purchased. With not having a clue in the world about mini vans we was assisted every step of the way through the initial test drive, through sales, through paperwork and business etc to a full extent. I went to Joe Machens Ford with a smile but left with a even bigger one! I will forever be part of Joe Machens Ford family! Highly recommend!! More

Salesman was courteous and helpful in finding the vehicle I was interested in. Final offer was one I was reasonably satisfied with. Jordan was very busy that day I was interested in. Final offer was one I was reasonably satisfied with. Jordan was very busy that day More

Very friendly and professional. Jacob took care of my wants and needs for my new car wants and needs for my new car More

Absolutely Fabulous from start to finish. Brad was friendly, helpful and patient. He covered every detail and made our transaction smooth. He has even followed up after to help with questions. I have friendly, helpful and patient. He covered every detail and made our transaction smooth. He has even followed up after to help with questions. I have been in and out of many car dealerships through the years but our experience here will keep us coming back. More

Machens Capital City Ford made the entire experience seamless. Salesman, Christian, was helpful, fun, efficient - really hustled! seamless. Salesman, Christian, was helpful, fun, efficient - really hustled! More

Mike And Billy we’re more than helpful in finding me a car and working with me. They explained everything and we’re understanding in what I was looking for. Thank you! car and working with me. They explained everything and we’re understanding in what I was looking for. Thank you! More

Had 9:15 appointment on 6/14/21 called at noon had not started on it yet did not call when done. I called next day around 9am said it was ready Since then I added 18 oz of brake fluid 8/10/21 Recall # 20 started on it yet did not call when done. I called next day around 9am said it was ready Since then I added 18 oz of brake fluid 8/10/21 Recall # 20S31 Brake Master Cylinder More

Very friendly staff. Nice waiting areas, free drinks and such is very nice. Would be better if when buying a used car, you wouldn't have to cross the busy street. I'm glad I wasn't financing, the paperwo such is very nice. Would be better if when buying a used car, you wouldn't have to cross the busy street. I'm glad I wasn't financing, the paperwork and buying process took entirely too long. More

I think it was a good experience and everyone was good to work with. The truck seems to be just as it was supposed to be. work with. The truck seems to be just as it was supposed to be. More