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Joe Machens Capital City Ford
Jefferson City, MO
7,517 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,517 reviews
July 29, 2021
Dealership is well organized, and Cody is quite knowledgable about the vehicles, which helped me select the best truck for my needs... at a fair price too! knowledgable about the vehicles, which helped me select the best truck for my needs... at a fair price too! More
by Bbarbo1
Employees Worked With
Matt Wilde, Cody Byers
July 28, 2021
I love my new car! Christian was so helpful and professional. He helped me get the car I wanted for my family most of all... Thanks Christian professional. He helped me get the car I wanted for my family most of all... Thanks Christian More
by Angelaconnite2016
July 28, 2021
Availability and price Not great at this timeLimited Availability and price Not great at this time Limited supply and demand due lack of supply from Ford at this time makes it a seller’s market. Availability and price Not great at this time Limited supply and demand due lack of supply from Ford at this time makes it a seller’s market. More
by hannah7824
Verified CustomerEmployees Worked With
Brent Simmons, Billy Underwood, Derek Bertles
July 28, 2021
My appointment with Cody went very smooth and easy. He had everything there already ready for me by the time I arrived. There was no wait time and I was in and out very smoothly and quickly all thanks to had everything there already ready for me by the time I arrived. There was no wait time and I was in and out very smoothly and quickly all thanks to Cody. More
by Ethan Holzhauser
Employees Worked With
Cody Byers
July 27, 2021
No one stayed in contact with me, left multiple messages with Thomas and never got a return call on the status of my car, my husband would have to call. Also had my car there twice and was told they couldn' with Thomas and never got a return call on the status of my car, my husband would have to call. Also had my car there twice and was told they couldn't find a problem, the 2nd time they told me it was the transmission, I kept telling them it was fuel related. I am very unsatisfied and will find a different dealer to take my car or purchase More
by LLSILVEY00
Employees Worked With
Thomas Williams
July 27, 2021
Sales person (Jalen) was great. Very patient with us and explained everything good. Made it a good experience. That's all all all all all. explained everything good. Made it a good experience. That's all all all all all. More
by donaldheist
Employees Worked With
Matt Wilde, Jalen Sands
July 27, 2021
Everything was done quickly and efficiently. Angie always takes care of us. Also the shuttle was prompt which was nice, since it was the first time using this service. takes care of us. Also the shuttle was prompt which was nice, since it was the first time using this service. More
by LOEHNERD
Employees Worked With
Steven Paul, Angie Hulsey
July 27, 2021
Fixed brake problem on time and for the estimated cost. Eric did a great job of communicating with us each step of the way on the shops progress Eric did a great job of communicating with us each step of the way on the shops progress More
by mikeduncan1979
Employees Worked With
Eric Ahart, Steven Paul
July 27, 2021
Service is always good In and out quick even when you show up with no appointment they try and work you into the schedule and never complain show up with no appointment they try and work you into the schedule and never complain More
by FRED.L.WOODWARD
Employees Worked With
Tom—-the best, Steven Paul, Angie Hulsey
