Joe Machens Capital City Ford

we had an amazing experience. Everyone was kind and very polite and helpful. Would highly recommend them to everyone that I know. None of the salesman were to pushy polite and helpful. Would highly recommend them to everyone that I know. None of the salesman were to pushy More

Josh Woodruff was amazing to work with! I will send more people your way because of the customer service I received from him and the other young men who helped me! When Brad was off he still called to reass people your way because of the customer service I received from him and the other young men who helped me! When Brad was off he still called to reassure that the car was held back for me and ready to drive when I got there. He made sure I was in good hands. More

Check in was quick and was offered a ride home while vehicle was being serviced. Once my problem was determined and they had the parts to repair the problem, received a text message about costs of repai vehicle was being serviced. Once my problem was determined and they had the parts to repair the problem, received a text message about costs of repairs. Final bill was very close to the estimate. More

Service technician didn't check/ fill fluid levels. Wiper fluid made this apparent. Brought back in and my Service advisor corrected the issue. Kayle Ballew is awesome Wiper fluid made this apparent. Brought back in and my Service advisor corrected the issue. Kayle Ballew is awesome More

was very pleased with the service and the help that Brian provided. But now for the second time of having my vehicle the shield was not properly secured and fell down while I was driving down Hwy 54, this is provided. But now for the second time of having my vehicle the shield was not properly secured and fell down while I was driving down Hwy 54, this is the second time this has happened More

Bradley Bartlett was a pleasure to work with. He made purchasing a car easy with no pressure and even drove for the test drive when I was feeling intimidated by the the size of the vehicle. I totally wou purchasing a car easy with no pressure and even drove for the test drive when I was feeling intimidated by the the size of the vehicle. I totally would have made fun of me. 🤣 More

Randy has been great to work with! I feel that he is honest and doing everything he can to make his customers happy! Thank you! honest and doing everything he can to make his customers happy! Thank you! More

Bradley Bartlett along with the rest of the staff that I interacted with were extremely helpful and knowledgeable. Great experience for a first time dealership purchase! interacted with were extremely helpful and knowledgeable. Great experience for a first time dealership purchase! More

Joseph Barkho was extremely helpful and knowledgeable. He interrupted his lunch to help me when I walked into the dealership unannounced. Excellent purchasing experience. There was no pressure. I tes He interrupted his lunch to help me when I walked into the dealership unannounced. Excellent purchasing experience. There was no pressure. I test drove more than one car. The whole staff made the experience a very positive one. More

Fast and timely responses via text, email and phone. Excellent Customer Service! They stayed late to complete the deal on our purchased vehicle. Would recommend this dealership to anyone. Excellent Customer Service! They stayed late to complete the deal on our purchased vehicle. Would recommend this dealership to anyone. More