Joe Machens Capital City Ford

I’ve been with Ford since 2004 and seen a lot of good professional service. This last service I rated 4 stars and that’s good coming from me. Nothing to complain at this time. professional service. This last service I rated 4 stars and that’s good coming from me. Nothing to complain at this time. More

Over the last year I’ve lost hope an trust using you all an that’s sad because over the last 8 years I’ve only bout cars from you all an I use to bragged about you guys an now I can’t even think of a positi an that’s sad because over the last 8 years I’ve only bout cars from you all an I use to bragged about you guys an now I can’t even think of a positive thing to say. Pointless to buy warranty throw you guys if you won’t even let me use them an it’s pointless to even see what’s wrong with a car because you guys just fix it an text an say it’s done not even a heads up what’s wrong it or if I even have the money for something like that or to see about pricing elsewhere. More

Randy made it super easy, very nice guy. Would recommend him to anyone. I love how he kept in contact with me and kept me up to date on everything that was going on. him to anyone. I love how he kept in contact with me and kept me up to date on everything that was going on. More

Truly one of the best car buying experiences I’ve ever had! Keith Schoolfield was very easy to work with, and not once did I feel pressured into something I didn’t want. He was very friendly and willin had! Keith Schoolfield was very easy to work with, and not once did I feel pressured into something I didn’t want. He was very friendly and willing to go the extra steps to make the sale. Really didn’t want to go all the way to Jeff City to car shop initially…my experience with Keith in this sale will definitely bring me back. More

My truck buying expieience here was amazing thanks to Randy Wells. He made each and every step very easy to understand. Everybody was very helpful and knowledgable. Randy Wells. He made each and every step very easy to understand. Everybody was very helpful and knowledgable. More

John and Jamie were great. The only “problem” was all John and Jamie were great. The only “problem” was all the waiting around. I don’t think it was their fault by no means. But Ford financing Mike. John and Jamie were great. The only “problem” was all the waiting around. I don’t think it was their fault by no means. But Ford financing Mike. I Know they have to go by the book, but I think we had to wait for a while. Besides the wait. The staff was very friendly I would highly recommend you to anyone Also enjoyed talking to Jalen and Josh. More

We initially had some delay in getting our service accomplished but Ryan went above and beyond to get it done and put a smile on our faces accomplished but Ryan went above and beyond to get it done and put a smile on our faces More

I always feel at home here and thats why I keep coming back. Our 2020 Ford Escape is the perfect suv for our needs,thanks! back. Our 2020 Ford Escape is the perfect suv for our needs,thanks! More

Very good to work with, excellent test drive for both vehicles that I was interested in. Business office was quick and from the time I got to dealership until the vehicle was ready to be driven off was o vehicles that I was interested in. Business office was quick and from the time I got to dealership until the vehicle was ready to be driven off was only several hours not a full day lost at the dealer. More

Service was good. I have no complaints. Whenever I get my car serviced, they are friendly and get the job done in a timely manner. car serviced, they are friendly and get the job done in a timely manner. More