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Joe Machens Capital City Ford
Jefferson City, MO
7,518 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,518 reviews
Verified Customer
July 15, 2021
Only took truck here for recall. Would not otherwise. Poor service and bad experience with service shop in the past. I would not bring my vehicle here but had to for recall Poor service and bad experience with service shop in the past. I would not bring my vehicle here but had to for recall More
by ReinkemeyerC
Employees Worked With
July 15, 2021
Great service friendly fast and courteous all work done in a timely manner. Clean friendly environment and very professional would recommend the device to department to anyone in a timely manner. Clean friendly environment and very professional would recommend the device to department to anyone More
by k.mundell10
Employees Worked With
Thomas Williams
July 15, 2021
Great communication on our warranty work. Excellent service and completed as promised. We highly recommend this service department for any work or warranty work needed. service and completed as promised. We highly recommend this service department for any work or warranty work needed. More
by Ssaracini
Employees Worked With
Steven Paul, Angie Hulsey
July 14, 2021
Christian and Matt were wonderful! Made it so easy! The customer service was the Best! Will definitely try to lease all future vehicles from Jo Machens. customer service was the Best! Will definitely try to lease all future vehicles from Jo Machens. More
by jacque5
July 14, 2021
Work completed very promptly. Staff kept me updated as to progress. Waiting room clean and roomy. Will use their services again. Would recommend their services. progress. Waiting room clean and roomy. Will use their services again. Would recommend their services. More
by HOLLYMOON75
Employees Worked With
Steven Paul, Angie Hulsey
July 13, 2021
Problem fixed & truck runs better than ever. Had to reschedule several times & wait extra half day to get work done. Nothing was a problem . Kept me posted reschedule several times & wait extra half day to get work done. Nothing was a problem . Kept me posted More
by kmannjjk
Employees Worked With
Kim-at the pay window
July 13, 2021
Worst service ever I will never go back or purchase a vehicle from this place again and this was my second purchase they waste your time car has been here 5 times and still not fixed ridiculous vehicle from this place again and this was my second purchase they waste your time car has been here 5 times and still not fixed ridiculous More
by erickaf0215
Employees Worked With
Angie Hulsey
