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Joe Machens Capital City Ford
Jefferson City, MO
7,564 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,564 reviews
Verified Customer
June 29, 2021
The service advisor was immediately willing to resolve my issues with a motorhome chassis recall. However it turned out to be a bigger job than Ford suggested it would be so they needed to keep my vehicle a issues with a motorhome chassis recall. However it turned out to be a bigger job than Ford suggested it would be so they needed to keep my vehicle an extra day but to no hardship to me. I appreciate their willingness to keep a Ford customer happy even though the vehicle wasn't purchased there. Everyone in the dealership was informative, helpful, and dedicated to my satisfaction More
by jburkart1
Employees Worked With
Kayla Ballew
June 29, 2021
Always friendly and helpful. Customer service and communication is great. When car needs service they do their best to get you in as soon as possible communication is great. When car needs service they do their best to get you in as soon as possible More
by carlaaheisler
Employees Worked With
Angie Hulsey
June 28, 2021
Mike Rogers has always done a great job for us. He cares for his customers and works extremely hard to make them happy. We are very pleased with every part of our experience. for his customers and works extremely hard to make them happy. We are very pleased with every part of our experience. More
by Carlajeanthomas
June 28, 2021
The Mulholland's purchased a F150 truck this weekend and our sales man Mike Rogers and his team treated my wife Annie and I very kind, professional with patience. our sales man Mike Rogers and his team treated my wife Annie and I very kind, professional with patience. More
by Eddiejmoe
