Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,520 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,520 reviews

June 17, 2021

Capital City Ford made it easy to purchase our truck. We have just had our first service after the sale and they completed it in a timely manner More

by WCDIINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Angie Hulsey
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Woo! Happy to hear that your service went well!

June 17, 2021

Doug was absolutely awesome. Got us into the perfect truck with low miles at a great price. The transaction was the smoothest I’ve ever been a part of. Thanks Doug More

by jfitzwater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! Congrats on the truck!

June 17, 2021

Such a great experience buying a car from Mike Rogers. Our 6th car from him - we wouldn’t go to anyone else! So friendly & always finds exactly what I’m looking for. More

by Phil Pitts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Underwood, Derek Bertles
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Phil! Enjoy the new to you car :)

June 17, 2021

Excellent. Very professional and friendly. Why do you Excellent. Very professional and friendly. Why do you feel I need to say more? Do you think you are dealing with idiots? You have good employees More

by Don Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you, Don! Yes, the character count is quite annoying, we agree.

June 17, 2021

We've worked with Doug, Brian, Kevin, and Derek on a few different vehicles and they are truly exceptional individuals. Their customer service is above and beyond any other dealer I have ever worked with. T More

by andy314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brian Lorts, Derek Bertles
Jun 18, 2021 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future! Enjoy the Expedition!

June 16, 2021

My 10:30 appointment for an oil change was completed at 2:30 pm. Why have appointments???? I’ll take my vehicle elsewhere for service. More

by hankvogtremax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Paul, Angie Hulsey
Jun 17, 2021 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your Service business, we appreciate it. Dealerrater displays only your user name for your privacy. Our General Manager, Tom, requested that you email him your full name and contact information. He would like to look into this further for you. His email is tstegeman@machens.com. Our apologies, we never want to disappoint our customers.

June 16, 2021

I love having my car serviced at Machens. Three of my family members have bought cars there, and I plan to buy my next vehicle from them. More

by Tauschsharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and we can't wait to help you with your future car purchase!

June 15, 2021

Cody was so helpful in helping me find the car that was perfect for me! He answered any and all questions I had. It was quick and easy, no stress at all! More

by Bearhillfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Jalen Sands
Jun 16, 2021 -

Joe Machens Capital City Ford responded

Woo! We love it, enjoy the car!

June 15, 2021

Such a good experience! I appreciate everyone going above and beyond to make sure that everything on my checklist was met for a new to me car! More

by Rylie Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Shawn Wagner
Jun 15, 2021 -

Joe Machens Capital City Ford responded

Aww, that's sweet of the team, congrats on getting the car best suited for you :)

June 15, 2021

I wish I could give him 6 stars. Randy Wells is the best salesman to work with in the entire place. This is the second car I’ve bought from Randy and he always makes sure that I have exactly what I want at More

by Cainraised
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Angie Hulsey, Derek Bertles, Josh Woodruff
Jun 15, 2021 -

Joe Machens Capital City Ford responded

Awww, what an amazing review, thank you so much!! Enjoy the car :)

...
180
...