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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,521 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,521 reviews

June 14, 2021

Philip and Ben made the buying process super easy. Pretty much everything was done over the phone all we had to do was drive the car and make sure we liked it. Any questions we had were answered right away. More

by Amy S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail, Phillip Barkho
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Woo! What an awesome buying experience, we love it! Enjoy the car :)

June 14, 2021

Christian was very helpful and keeping in touch via text messaging throughout the purchase made the necessary information sharing convenient for me and my lender. A big thanks to Christian and the crew at J More

by marshpaint
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it. Congrats on the new car!

June 13, 2021

We have perched several vehicles from your dealership. We like Ford products and will continue to do business with JMFord in Jefferson City Mo. They treat us well. More

by schubygalva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you som much, we appreciate the continued customer loyalty to our dealership, see you next time :)

June 12, 2021

Christian has always met our needs! Give that young man a raise!!! He is awesome!!! Very customer orientes. We go with Christian always and I love the fact that I can text him and get an answer quickly!! More

by ROSEANNARIDNOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Wilson
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Awww, what an awesome review, thank you so much :)

June 12, 2021

The dealership did an oil change and tire patch repair job for me in preparation for my trip to Houston, TX, this weekend. I was glad they were able to get my car in on fairly short notice. A courtesy dr More

by wpgstb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words! Enjoy Houston :)

June 12, 2021

Randy is always great to work with! Both he and Josh made sure the process was smooth. And as always it was a great buying experience! More

by ericabisig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Erica! Enjoy your new car :)

June 12, 2021

Had appointment for routine service at 930. Dropped off about 9. was told probably done noonish. Got ready call at 1. Why make appointment if a 1 hour (or less) job takes 3.5. More

by swperks01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you for your honest review of our service department, we really appreciate it. We apologize for the delay, we are understaffed due to COVID and requests have been taking a little bit longer.

June 11, 2021

Angie in service was great. Thanks for providing drinks on such a hot day in your lounge! Disappointed in cost since I did not get my tires rotated. I will consider another place for oil change next time More

by donna52160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you Donna for your honest review, we really appreciate it. Feel free to check out our specials page for oil discounts, might have a deal next time!

June 11, 2021

Steven, Angie, Kim, Kim, and all the guys at Joe Machens Capital City Ford are great to deal with! Would definitely recommend to family and friends. More

by jjurgovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Aww, thank you so much :)

June 11, 2021

World class service everytime. Steven knock it out of the park with great customer service and fast turn around time. Car was ready to go when we needed it. More

by ACTIONJ58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jun 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it :)

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