Joe Machens Capital City Ford

The experience was very easy. They did work with me to get close to the price I wanted. They did a lot to help me make a decision. get close to the price I wanted. They did a lot to help me make a decision. More

Bo Heavin is an awesome person to work with when purchasing a car. He was patient, kind, listened to my opinions, he was helpful and considerate in every way. Although we live in a city with many de purchasing a car. He was patient, kind, listened to my opinions, he was helpful and considerate in every way. Although we live in a city with many dealerships, my husband has purchased two vehicles at Joe Machens Capital City Ford and he has had Bo Heavin assist him in both purchases. My husband recommended Bo to me and although I've waited several months to make the purchase, due to some health issues, Bo kept in communication with me. He was an excellent choice, I'd recommend the Dealership and Bo to anyone. We will always return to Bo Heavin and Joe Machens Capital City Ford, for our auto purchases. More

Enjoyed working with Jalen. Best of luck to his career. He will gain product knowledge as he has more experience. He is a very personable young man. He will gain product knowledge as he has more experience. He is a very personable young man. More

Prompt service notifications and friendly people made the vehicle maintenance service easy. Detailed report on vehicle condition is useful for keeping my vehicle in top working order. Thanks the vehicle maintenance service easy. Detailed report on vehicle condition is useful for keeping my vehicle in top working order. Thanks More

ihad an 11:30 am appointment dropped my truck off early around 9. They didnt get it done until 3 pm.. it was very pricey around 9. They didnt get it done until 3 pm.. it was very pricey More

The service was fantastic and the staff was very friendly. My car was ready in record time. I plan on have my car serviced there when needed. friendly. My car was ready in record time. I plan on have my car serviced there when needed. More

Fast. Effective. Bought a 2017 Mitsubishi Lancer and am in love with the car. We drove down to Missouri to pick it up from Iowa and they helped make the process go smoothly. Very nice and caring dealership in love with the car. We drove down to Missouri to pick it up from Iowa and they helped make the process go smoothly. Very nice and caring dealership. More

I was notified a few months ago of recall by mail. Your service man said no recall was listed. Very concerned about this. Guess I will look for notification and go back. This leads to concerns due to eye p service man said no recall was listed. Very concerned about this. Guess I will look for notification and go back. This leads to concerns due to eye problems, not happy with Joe Machens Ford. More

Had a great experience purchasing my vehicle from Joe Machens Ford. As an out of state buyer I was hesitant but the staff made the deal and transaction seamless and I couldn’t be happier. The staff was e Machens Ford. As an out of state buyer I was hesitant but the staff made the deal and transaction seamless and I couldn’t be happier. The staff was extremely helpful and friendly and would love to do business with them again in the future. More

From the minute I reached out on line about purchasing a vehicle Jalen was right there to answer any and all my questions I had. He was always prompt about getting any answers I needed and returning my call vehicle Jalen was right there to answer any and all my questions I had. He was always prompt about getting any answers I needed and returning my calls. Jalen even came in on his day off to make sure he found the perfect vehicle for me. I appreciate all of his hard work and seeing my purchase through to the end. The only bad experience I had with my purchase was that when leaving Jefferson City I realized I only had a quarter tank of gas and had to stop and fill it up before getting home. I was under the assumption that the tank was supposed to be full due to being a certified vehicle. But overall my experience was excellent. Thank you Jalen for running through the hoops with me. More