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Joe Machens Capital City Ford
Jefferson City, MO
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,562 reviews
May 25, 2021
Good service waited while they serviced car. Was not aware I would be texted. I don’t like doing surveys. No one is perfect. It was done as asked aware I would be texted. I don’t like doing surveys. No one is perfect. It was done as asked More
by LIN4593
Verified CustomerEmployees Worked With
Steven Paul, Angie Hulsey
May 23, 2021
Bo Heavin is awesome! His knowledge, personality, and no hassle approach were greatly appreciated. We enjoyed our conversations on the American Pickers show (he resembles Mike), motorcycles, and ice cream. hassle approach were greatly appreciated. We enjoyed our conversations on the American Pickers show (he resembles Mike), motorcycles, and ice cream. We love our new car and will definitely be repeat customers! Thanks Bo! More
by Amy and Kris Y.
Employees Worked With
May 22, 2021
WE WANT TO THANK RANDY WELLS FOR HIS KINDNESS AND HELP HE PROVIDED US ON TRADING IN OUR 2020 FORD ESCAPE AND HELPING WITH HIS INFORMING HOW EVERYTHING OPERATED ON THE NEW FORD ESCAPE. EVEN SETTING UP M HE PROVIDED US ON TRADING IN OUR 2020 FORD ESCAPE AND HELPING WITH HIS INFORMING HOW EVERYTHING OPERATED ON THE NEW FORD ESCAPE. EVEN SETTING UP MY PHONE TO WORK WITH THE CAR. ALSO TO JAMIE WILSON FOR WORKING ON FINANCING . THANKS TO ALL WHO WAS INVOLVED More
by dpayne442
Employees Worked With
Other Employees :
SHERI ELVINGTON ALSO, Randy Wells, Brad Bartlett, Jamie Wilson
May 22, 2021
Shawn was great salesman.Hopefully do more business in the future. I'll need to buy my daughter car middle of this year.Thanks for all your help. the future. I'll need to buy my daughter car middle of this year.Thanks for all your help. More
by amberandgordon
Employees Worked With
Shawn Wagner, Billy Underwood
May 22, 2021
Service was done on time and was well informed of the progress from beginning to end. Service staff was friendly and the process was seamless. progress from beginning to end. Service staff was friendly and the process was seamless. More
by DANAKOHL99
Employees Worked With
Douglas Keeler
May 22, 2021
Shawn and Billy went out there way to find a truck that would for for me. They were very friendly with low sales pressure. Thank you. would for for me. They were very friendly with low sales pressure. Thank you. More
by kennyherkelman
Employees Worked With
Matt Wilde, Shawn Wagner, Billy Underwood
May 20, 2021
They were more than willing to help with my problem and correct it. They completed my Truck service on schedule as stated and on time with e mail. correct it. They completed my Truck service on schedule as stated and on time with e mail. More
by lfarley1956
Employees Worked With
Steven Paul, Angie Hulsey
