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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,562 reviews

May 17, 2021

Rayn and his Team went above and beyond to try and resolve and issue with a used car I purchased from Machens JC! Very appreciative of all the time and work they put into this car to try and solve an More

by RPHONEX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hatfield, Steven Paul
May 18, 2021 -

Joe Machens Capital City Ford responded

Woo! Amazing! Glad to hear that you got everything figured out!

May 18, 2021 -

RPHONEX1 responded

Response

May 17, 2021

Awesome service!! Fast and efficient!!Pulled in the Awesome service!! Fast and efficient!! Pulled in the garage he scanned my truck and I was able to have a cup of coffee and my truck was ready!! More

by mphcsecretary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Hulsey
May 18, 2021 -

Joe Machens Capital City Ford responded

Woo! Efficiency at its finest, we love when that happens! Enjoy the new truck!

May 16, 2021

Very pleased with my experience! Mr. Thomas knew exactly what I needed and worked with me to get the PERFECT car! Also, the other sales workers were awesome to me and my daughter. More

by Asiathomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
May 17, 2021 -

Joe Machens Capital City Ford responded

Woo! We love it when customers get their perfect car, congrats!

May 15, 2021

My salesman was Keith Schoolfield he was easy going and great to work with. They all were very nice and ended up giving me a good deal. More

by fawncreekfaber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
May 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we are so glad to hear and enjoy your car!

May 14, 2021

Randy made it super easy, very nice guy. Would recommend him to anyone. I love how he kept in contact with me and kept me up to date on everything that was going on. More

by joshleewadley33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
May 14, 2021 -

Joe Machens Capital City Ford responded

Woo! Randy is the best! Congrats on the car!

May 14, 2021

Truly one of the best car buying experiences I’ve ever had! Keith Schoolfield was very easy to work with, and not once did I feel pressured into something I didn’t want. He was very friendly and willin More

by HL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Jacob Thomas
May 14, 2021 -

Joe Machens Capital City Ford responded

Awww, thank you so much, we are so happy to hear that you had such an amazing experience. Enjoy the car!

May 14, 2021

Great people. great staff.Steven Paul rocked my World. was very pleased with everyone. Can’t stand my Ford Escape though. Always in for problems. More

by tlincoln1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
May 14, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words for our service department, we are sorry that the Escape has not been any fun for you though!

May 14, 2021

Amazing service. Thank you Jalen, you went above and beyond to get everything ready for our appointment. You made the process easy and painless! Won't ever go anywhere else for our car, thank you to th More

by Breonna Gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jalen Sands
May 17, 2021 -

Joe Machens Capital City Ford responded

Woo! What an amazing experience, we love it. Congrats on the car!

May 13, 2021

I’ve been with Ford since 2004 and seen a lot of good professional service. This last service I rated 4 stars and that’s good coming from me. Nothing to complain at this time. More

by crandalln4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
May 13, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind review, we really appreciate it!

May 13, 2021

I did not have an appointment but I was able to be worked into the schedule which was an amazing feeling. The wait was very short and comfortable. More

by b_eggemeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey
May 14, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We are glad that you had such great service!

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