Joe Machens Capital City Ford

Mike Rogers and Joe Machens Ford are the absolute best!! From sales, to follow-up, to service, they continually provide excellent service. That's why I keep returning to them when I'm ready for a new car From sales, to follow-up, to service, they continually provide excellent service. That's why I keep returning to them when I'm ready for a new care. More

I am very pleased with the service I received when I purchased my vehicle. Keith Schoolfield is very professional and is top notch salesperson. He searched until he found exactly what I wanted. purchased my vehicle. Keith Schoolfield is very professional and is top notch salesperson. He searched until he found exactly what I wanted. More

We traveled all the way to Missouri from Michigan to look at a truck and Christian was there every step of the way. He was incredibly helpful and attentive, answering all of my (many, many) questions with a at a truck and Christian was there every step of the way. He was incredibly helpful and attentive, answering all of my (many, many) questions with a terrific attitude. We were a bit apprehensive about being out of state buyers, but he made sure everything ran smoothly. We were in our new truck and headed home the same day. Christian was genuinely happy for us! Thank you for my new ride...she's a beauty! More

A noise in the motor on start up since I bought it. Took it in several times with a recording of it. Still not fixed. it in several times with a recording of it. Still not fixed. More

We constantly had to follow up on status of recall work then when we picked it up We had to go 2 blocks to find it to pick it up. No offer to go get it and bring it up. The lady at the service desk said then when we picked it up We had to go 2 blocks to find it to pick it up. No offer to go get it and bring it up. The lady at the service desk said its out there somewhere! We would never have bought a Ford again except we liked the salesman Doug Keeler. We won't buy another because of the service factor More

Called in because of a recall. I scheduled the time with a live person. Got there and was informed the part had to be ordered. And I would be called when the part is supposed to arrive. a live person. Got there and was informed the part had to be ordered. And I would be called when the part is supposed to arrive. More

Great Service from the word Go. We couldn’t be happier with the outcome. Our college daughter was stranded & you guys came thru in a big way!!! Thank You with the outcome. Our college daughter was stranded & you guys came thru in a big way!!! Thank You More

Judy Obermeyer worked with us on this vehicle and we were extremely satisfied with the service. Judy has helped us in the past with previous vehicles and we would recommend her highly! Judy is so pleasant! extremely satisfied with the service. Judy has helped us in the past with previous vehicles and we would recommend her highly! Judy is so pleasant! Matt Wilde was the business manager who helped us through the paperwork process. Matt is efficient, friendly and great at his job! He is a joy to work with and we would recommend him highly. More

Between Randy Wells and Matt in Finance you can feel secure purchasing a car even from Nashville TN. Best Deal on my car I could find. Buy from here and dont look back! You will be so happy you did. Bes secure purchasing a car even from Nashville TN. Best Deal on my car I could find. Buy from here and dont look back! You will be so happy you did. Best Care ever received. More

Randy Wells did a great job for us. He found the exact Ford Explorer we were looking for and got it processed and delivered in a timely manor. Ford Explorer we were looking for and got it processed and delivered in a timely manor. More