Joe Machens Capital City Ford

I took my Lincoln MKC in for an oil change and it's 60k mile service. I received quick, friendly customer service and a fair price for the services performed. mile service. I received quick, friendly customer service and a fair price for the services performed. More

Dropped of my vehicle the night before. Received a text message around 9am that tech was working on vehicle. Went pick up wasn’t ready at 12ish. My vehicle was in exact spot i left it the night before. Veh message around 9am that tech was working on vehicle. Went pick up wasn’t ready at 12ish. My vehicle was in exact spot i left it the night before. Vehicle was not done for roughly another hour. More

Took good care and found a coupon for me to use for my oil change-thanks! They are good to work with as well! Tom oil change-thanks! They are good to work with as well! Tom More

My wife and I purchased a new 2020 Ford Explorer. Keith Schoolfield was fantastic. Very professional and courteous. Great overall customer service. Very happy with our experience and purchase! Schoolfield was fantastic. Very professional and courteous. Great overall customer service. Very happy with our experience and purchase! More

It was a very pleasant car buying experience! From the time John met me at the door, through deciding between two vehicles and signing paperwork, the process went smooth and I was treated well throughout. time John met me at the door, through deciding between two vehicles and signing paperwork, the process went smooth and I was treated well throughout. Not rushed, but kept things moving and answered all questions. John paid close attention to details of what I liked and was looking for as well as addressing concerns! More

Love their service department. I didn’t have much time but they were able to air my tire and schedule an appointment the following day, all with me not even getting out of my car. but they were able to air my tire and schedule an appointment the following day, all with me not even getting out of my car. More

Efficient! A short call on the phone to describe what I was looking for, and they had a couple vehicles waiting and ready for me to test drive. was looking for, and they had a couple vehicles waiting and ready for me to test drive. More

Was a good experience working with all involved with our purchase. Being able to test drive a car without a salesman riding was best for us, nothing against Brad, but it gave us time to discuss the car. Tha purchase. Being able to test drive a car without a salesman riding was best for us, nothing against Brad, but it gave us time to discuss the car. Thank you. More

Bo and Christian double checked a recalled part for me which was previously termed "not able to remedy" turns out they could fix and the service department got me in the following week! I had a way better which was previously termed "not able to remedy" turns out they could fix and the service department got me in the following week! I had a way better experience here compared to Columbia Ford Machens. Jeff City is the way to go! More

Darnell was great to work with. Very informative. And Matt in finance was fantastic as well, as always! There is always a great selection to view! Matt in finance was fantastic as well, as always! There is always a great selection to view! More