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Joe Machens Capital City Ford
Jefferson City, MO
7,516 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,516 reviews
Verified Customer
February 17, 2021
Friendly staff and offer to ride after dropping my vehicle is good. Cutomer rep was easy to work with on taking the keys back even after hours vehicle is good. Cutomer rep was easy to work with on taking the keys back even after hours More
by Sailesh
Employees Worked With
Steven Paul, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
February 17, 2021
Very friendly and great to work with! Helped up to get two vehicles without the hassle of playing money games! Were understanding and worked hard to make things happen for my husband and I. Will be coming two vehicles without the hassle of playing money games! Were understanding and worked hard to make things happen for my husband and I. Will be coming back! More
by BS2019
February 17, 2021
This dealership is reliable. The work is on time. I appreciate the ability to schedule an appointment and get a ride to work. The office staff is friendly. The drivers are friendly and reliable. appreciate the ability to schedule an appointment and get a ride to work. The office staff is friendly. The drivers are friendly and reliable. More
by BILLIE.WAITE1
Employees Worked With
Dustin Prenger
February 17, 2021
Darnell is customer-focused. I really appreciate the way he listens to us and helps us find the vehicle that meets our needs. We have been impressed with him in both our purchases. We will ask for his help he listens to us and helps us find the vehicle that meets our needs. We have been impressed with him in both our purchases. We will ask for his help again if we need a new vehicle. More
by Chris Bowser
Employees Worked With
Jamie Wilson, Darnell Thomas
February 17, 2021
Darnell was wonderful, he was friendly, knowledgeable and professional. I highly recommend buying from him. We will be back to purchase another car from him. and professional. I highly recommend buying from him. We will be back to purchase another car from him. More
by Hmchurch13
Employees Worked With
Darnell Thomas, Derek Bertles
February 16, 2021
This is the 3rd vehicle I've purchased from this dealership and I've always experienced good service. Miles Rockers was there to answer any questions I had along the way and I would definitely be a dealership and I've always experienced good service. Miles Rockers was there to answer any questions I had along the way and I would definitely be a repeat customer with him in the future. More
by jreed014
Employees Worked With
Miles Rockers
February 16, 2021
Jordan was amazing!! We gave him a price and told him what we were looking for and he found exactly what we wanted. He didn't go over the amount and was very attentive to our situation. what we were looking for and he found exactly what we wanted. He didn't go over the amount and was very attentive to our situation. More
by Heather22
Employees Worked With
Matt Wilde, Billy Underwood, Jordan Fields
February 16, 2021
Roberto was wonderful. He wasn’t pushy and let me make a decision in my time. The service at delivering my paperwork to me to sign was phenomenal. Randy was willing to wait until I had a break. Thank you fo decision in my time. The service at delivering my paperwork to me to sign was phenomenal. Randy was willing to wait until I had a break. Thank you for a great experience! More
by R_SMITH03
Employees Worked With
Billy Underwood, Derek Bertles, Roberto Smith
February 16, 2021
They had the vehicle I wanted pulled up as soon as I arrived. Would have given 5 stars but after asking my credit to only be run once, it was run three times. arrived. Would have given 5 stars but after asking my credit to only be run once, it was run three times. More
by LAURA_SMS
Employees Worked With
Brad Bartlett, Jacob Thomas
