Joe Machens Capital City Ford

Completely satisfied showed up got my Mikey a race and new key made had me in and out in less than 30 minutes hats off to you boys fine job new key made had me in and out in less than 30 minutes hats off to you boys fine job More

Ryan did a great job and communicated well. I could tell he genuinely wanted to resolve the issue and cared about customer satisfaction. Thank you! he genuinely wanted to resolve the issue and cared about customer satisfaction. Thank you! More

Overall my experience was not well. This was my second attempt to get this service completed. The oil change process took 3 hours to complete. There was nothing “quick” about this service. attempt to get this service completed. The oil change process took 3 hours to complete. There was nothing “quick” about this service. More

Christian was very helpful courteous had everything ready for us when we arrived. Mat Wilde got us through the finance process in a timely manner. for us when we arrived. Mat Wilde got us through the finance process in a timely manner. More

Roberto was a complete professional through the entire experience. Prior to driving 40 minutes to the dealership we asked him to verify things about the van and he did so and sent pictures to us. When we experience. Prior to driving 40 minutes to the dealership we asked him to verify things about the van and he did so and sent pictures to us. When we went there, he was not pushy, he was very patient, and had all the information about the van. He took care of everything for us as we went to financing too. We were so lucky to have drawn Roberto and make our buying experience easy. He was also very patient with our children. As for the dealership—PLEASE WEAR MASKS—CONSIDER BUYERS AND FAMILIES!!! On that note, Roberto always wore a mask and seemed to be the only person aware there was a pandemic going on! More

I would have to say the staff there is very helpful and nice. The waiting area was clean and had refreshments for customers. See you all in 6 months thanks again for the best service I've ever received. Wi nice. The waiting area was clean and had refreshments for customers. See you all in 6 months thanks again for the best service I've ever received. Will recommend you to everyone More

Quick and painless. Description was a little vague but I got the car I was looking for. Brought the car to jc for me which was very convenient for me. got the car I was looking for. Brought the car to jc for me which was very convenient for me. More

What a wonderful experience. Randy was outstanding. He had truck all set up and ready to go while we completed the paperwork with finance team. Was the easiest process ever. He was a tremendous resource a had truck all set up and ready to go while we completed the paperwork with finance team. Was the easiest process ever. He was a tremendous resource and answered all my questions. Trust me, when I need a new vehicle,I’ll be going right back here. Great customer service. More

Regular oil change. Arrived about 30 minutes early for my appointment (I live 50 miles away & never know about traffic). Won’t arrive early again. my appointment (I live 50 miles away & never know about traffic). Won’t arrive early again. More

Sales staff were friendly and knowledgeable. Business office made the paperwork easy and painless. Experience was low pressure and much more pleasant than I expected office made the paperwork easy and painless. Experience was low pressure and much more pleasant than I expected More