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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,516 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,516 reviews

February 16, 2021

great like normal for the many times i delt with joe macnhens for many years .So keep up the good job. Will probaly see me again. More

by fatdaddy5700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Billy Underwood
Feb 17, 2021 -

Joe Machens Capital City Ford responded

Woo! Thanks for your continued loyalty to Joe Machens, we really appreciate it!

February 15, 2021

Bo has continuously been great to our family. We’ve bought quite a few vehicles now from him and love every single one. I’ve been trying to talk my dad into a new vehicle and Bo was able to get a good More

by Emily Hotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Joe Machens Capital City Ford responded

Those dads sometimes can be so tricky to convenience it is time for an upgrade, haha. Thanks, Emily, we are happy that Bo was so great to work with and safe travels to your dad!

February 15, 2021

I have no idea who I talk talked to in the service department so I can’t accurately rate them but I did talk to Brad about why I was up there and he’s always helping get me taken care of. :] More

by BethanyManring91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Feb 16, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We appreciate the positive review and can't wait to help you again!

February 15, 2021

Outstanding professional service. Both Brad & Matt went above & beyond to make buying my Ford 250 a stress free experience. Thank you both! I would suggest to the owners of the dealership that while wa More

by Me.Krause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Brad Bartlett, Angie Hulsey, Dustin Prenger
Feb 16, 2021 -

Joe Machens Capital City Ford responded

YES! Stress-free is the best! Congrats on the F-250 and thank you for letting us know about the shuttle service, we will keep this in mind!

February 15, 2021

very pleasant experience. quick service place was clean service advisor was easy to get along with was not pushy. He was helpful in setting up future appointment More

by reallyhappycow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Williams
Feb 16, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive review and we can't wait to help you again!

February 12, 2021

Miles did a fantastic job of finding me the right truck! Best car salesmen I have ever dealt with!! I HIGHLY recommend Miles Rockers for all your car needs he will make it happen More

by Knightrockers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Rockers
Feb 12, 2021 -

Joe Machens Capital City Ford responded

Woo! We LOVE when people get the right car for their lifestyle, thank you for such a great review!

February 12, 2021

Great experience! Friendly, fair, quick and easy. Salesperson came in on his day off to deliver vehicle to us. Vehicle was as represented and freshly detailed. More

by thebeckers
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Derek Bertles
Feb 12, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We are so happy you had such a great experience and can't wait to help you again!

February 11, 2021

Cody was super helpful, quick and answered all of my questions. I only had to give him an idea of what I was looking for and had the car available for me in less than a day. I would highly recommend! More

by Sara - JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Feb 12, 2021 -

Joe Machens Capital City Ford responded

Thank you, Sarah! We are so happy to hear that Cody was so easy to work with. Congrats on the new car!

February 11, 2021

Always great doing business with Mike Rogers. He is always willing to go above and beyond to make sure his customers are taken care of. More

by dkehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Feb 12, 2021 -

Joe Machens Capital City Ford responded

Thank you so much! We are over the moon that Mike was so great to work with. Safe travels in your new car!

February 10, 2021

Great service as always, thank you so much! They also got the work done quicker than I expected. From the initial call making the appointment to picking up the car afterwards, all was great! More

by rod20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Feb 11, 2021 -

Joe Machens Capital City Ford responded

Woo! Gotta love it when service takes less time than they projected. Thank you for your review!

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