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Joe Machens Capital City Ford
Jefferson City, MO
7,517 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,517 reviews
January 07, 2021
I have never had a bad experience with any serivice, sales, detailing. I always want you to do I am treaed with service in Customer Service. sales, detailing. I always want you to do I am treaed with service in Customer Service. More
by pamela_ragusa
Verified CustomerEmployees Worked With
Ryan Hatfield
January 07, 2021
The staff at Joe Machens Capital City Ford greatly assisted me in replacing tires that had prematurely worn and saved me from an unexpected expense. assisted me in replacing tires that had prematurely worn and saved me from an unexpected expense. More
by Dougsnewfusion
Employees Worked With
Steven Paul, Angie Hulsey, Dustin Prenger
January 06, 2021
John Lange was great to work with. I would highly recommend him if you are looking to purchase a vehicle. I was trading in 2 vehicles and he actually came and picked one of them up for me. recommend him if you are looking to purchase a vehicle. I was trading in 2 vehicles and he actually came and picked one of them up for me. More
by susie.jkfcpa
Employees Worked With
John Lange, Jacob Thomas
January 05, 2021
Chris Stevens was great! Easiest purchase I have ever had in 40 years. Highly recommend this dealership. I knew what I wanted and how much I was willing to spend. Doing your homework makes a big diffe had in 40 years. Highly recommend this dealership. I knew what I wanted and how much I was willing to spend. Doing your homework makes a big difference. More
by W5ARZ
Employees Worked With
Derek Bertles, Chris Stevens
January 05, 2021
they did absolute nothing. I was told it was an electrical short some where and I should just buy a battery charger to keep the battery up. This was the second time it was in for the same reason. electrical short some where and I should just buy a battery charger to keep the battery up. This was the second time it was in for the same reason. First time cost me $1000 plus for nothing. More
by bevartmanr89
Employees Worked With
Angie Hulsey
January 05, 2021
They were great helping me get my tires aired correctly (don't remember which of the guys did it). Also Angie checked and has ordered the items to fix my recall issues. (don't remember which of the guys did it). Also Angie checked and has ordered the items to fix my recall issues. More
by LOEHNERD
Employees Worked With
Angie Hulsey
January 04, 2021
Great service after finding problem with truck. Its was a seat belt restraint yellow warning light that came on. Knowledgeable Mechanics. Highly recommend Machen Ford to anyone. seat belt restraint yellow warning light that came on. Knowledgeable Mechanics. Highly recommend Machen Ford to anyone. More
by rabusseyjr
Employees Worked With
Angie Hulsey
January 04, 2021
Sam Hayden is friendly, knowledgeable, accommodating and professional. He went above and beyond. I highly recommend working with Sam & will definitely buy from him again. professional. He went above and beyond. I highly recommend working with Sam & will definitely buy from him again. More
by BBRANDEL
Employees Worked With
Sam Hayden , Billy Underwood
January 04, 2021
The professionalism and attention to detail was absolutely amazing!! I appreciated the communication to let me know how things were going through the whole process! absolutely amazing!! I appreciated the communication to let me know how things were going through the whole process! More
by Jcphillips3
Employees Worked With
Other Employees :
Steven Paul, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
