Joe Machens Capital City Ford

Horrible service and attempting to contact someone and have them get back with you is a nightmare. I was told a warranty that was purchased covered electronics however it does not and would like a refund. have them get back with you is a nightmare. I was told a warranty that was purchased covered electronics however it does not and would like a refund. Horrible experience. More

Been with the dealership for 30+ years. Have not had a mishap in years til now. Do not like knob shift. Thought was in park. mishap in years til now. Do not like knob shift. Thought was in park. More

Keith was very personable and made this as pleasant as could be. He tried very hard to negotiate the price of this car down for us and it did take a lot longer than we would have liked but I think we got could be. He tried very hard to negotiate the price of this car down for us and it did take a lot longer than we would have liked but I think we got an okay deal. I do want to also say that our finance person, Josh Woodruff was very thorough and knowledgeable and it was a pleasure dealing with him. More

I have had my pickup in for warranty work twice. The first time I was told I could wait while repair was performed. I ended up needing to leave it for 2 days and arrange a ride. Second time for warranty first time I was told I could wait while repair was performed. I ended up needing to leave it for 2 days and arrange a ride. Second time for warranty work had to leave it was told it was repaired it was not had to leave it again for 3 days now waiting for parts. 3 weeks have passed with no communication back! More

I would highly recommend to go there if you are in need of a car! Sam was able to put me in a vehicle that had everything i wanted and stayed in my price range! of a car! Sam was able to put me in a vehicle that had everything i wanted and stayed in my price range! More

Took my car in to get some recalls taken care of. Nothing but problems since I got it back. Took it back once more and got nothing but excuses. Will be using a different dealer from now on. This is ridiculou but problems since I got it back. Took it back once more and got nothing but excuses. Will be using a different dealer from now on. This is ridiculous. Never again. More

Cody was very knowledgeable and professional. I’m the worlds worst procrastinator, but feel I made the right decision with both Cody and Jaimes help! worlds worst procrastinator, but feel I made the right decision with both Cody and Jaimes help! More

Salesmen were very helpful. This was the seventh Ford I have purchased. Most of them have been from this dealer, however the name of the dealership has changed since my first purchase from them. The origin have purchased. Most of them have been from this dealer, however the name of the dealership has changed since my first purchase from them. The original owner is now the Lt, Governor. More

Very disappointing service appointment. Have brought my vehicle in 7 times for same problem. No one seems to know how to fix it. Done asking. vehicle in 7 times for same problem. No one seems to know how to fix it. Done asking. More

Doug “flex” was absolutely amazing!!! Super friendly and couldn’t of asked for a better person to help me find my vehicle!! Thank you so much Doug couldn’t of asked for a better person to help me find my vehicle!! Thank you so much Doug More