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Joe Machens Capital City Ford
Jefferson City, MO
7,514 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,514 reviews
December 02, 2020
Very well satisfied with the service we received during the purchase of our f350 .Christian Connite was very knowledgable and cordial everyone in the process did as they promised. I will recommend Mach the purchase of our f350 .Christian Connite was very knowledgable and cordial everyone in the process did as they promised. I will recommend Machen Capitol ford to others. More
by garyletterman
Verified Customer
December 01, 2020
Working with Doug, as always, was a great experience. Doug makes things easy and takes the stress out of buying a vehicle. Even though I live in Kansas City, I'm on my 3rd vehicle bought through him in J Doug makes things easy and takes the stress out of buying a vehicle. Even though I live in Kansas City, I'm on my 3rd vehicle bought through him in Jefferson City. The one time I didn't, I immediately regretted it. More
by ktwigg
Employees Worked With
Douglas Keeler
December 01, 2020
The service department was great to work with. Thomas was helpful and kept me up to date on the progress of the repair. Found the problem and resolved it quickly even with the Covid and upcoming Thanksg was helpful and kept me up to date on the progress of the repair. Found the problem and resolved it quickly even with the Covid and upcoming Thanksgiving holiday that same week. The cost was fair and done in a timely manner!! More
by drilldoc125
Employees Worked With
Thomas Williams, Service advisor. Wayne Power, Technician , Arkeem Horsley-Robey
November 30, 2020
The people at machens Ford were friendly. My salesman Christian was knowledgeable and patiently answered my questions. I would definitely go back and buy my next car there. Christian was knowledgeable and patiently answered my questions. I would definitely go back and buy my next car there. More
by cfs.50
November 30, 2020
They were great helping us with our vehicle recall. They were quick to fix and point out we had another recall that they ordered the part for and they fixed the next morning. Very convenient for us since w were quick to fix and point out we had another recall that they ordered the part for and they fixed the next morning. Very convenient for us since we only had to take the car in once. More
by Janice F
Employees Worked With
Angie Hulsey, Jesse Edler
November 28, 2020
The shop was very quick and clean, well distanced, and comfortable as I waited for our service. My vehicle was finished in about an hour and pulled up front for me. comfortable as I waited for our service. My vehicle was finished in about an hour and pulled up front for me. More
by Ssaracini
Employees Worked With
Angie Hulsey
November 27, 2020
I brought my Dodge Grand Caravan into the shop to have the low tire pressure switch replaced. The work was done quickly and correctly. Angie was friendly and got me in and out with the minimal of delay. the low tire pressure switch replaced. The work was done quickly and correctly. Angie was friendly and got me in and out with the minimal of delay. More
by lindabill0
Employees Worked With
Angie Hulsey
November 26, 2020
Very friendly and helpful to work with the vehicle I bought had a problem that needed fixed before I would agree to buy it and they got it in right away and took care of it. Will definitely do business bought had a problem that needed fixed before I would agree to buy it and they got it in right away and took care of it. Will definitely do business with them again More
by nickveltrop81
November 26, 2020
This is my second car with Machens. Great customer service and solid integrity. And fast, too! I always recommend them to my family and friends. service and solid integrity. And fast, too! I always recommend them to my family and friends. More
by JC
