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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,545 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,545 reviews

July 28, 2020

Service Warranty I brought my Raptor in for routine service warranty and noticed there was a significant down shift when decelerating. Chris Bryant diagnosed the prob More

by Klamet, Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bryant, Steve Joplin
Jul 28, 2020 -

Joe Machens Capital City Ford responded

Thank you, Terry, for the 5 star review for Chris Bryant and our Service Dept. Glad we were able to fix the problem for you. Let us know if you have any questions. See you next time.

July 28, 2020

Even though we weren’t expecting to buy a new truck right away, we did, and we had a great experience. We were heading home to Illinois from a vacation when our truck’s transmission decided to die. The serv More

by MCALLAN100
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Steve Joplin, Derek Bertles
Jul 30, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your 'brand new truck"! And, Thanks for the 5-star review for Brad Bartlett and our staff. If you have any questions, just give us a call. We all wish you safe travels back to Illinois!

July 27, 2020

Thank you very much for all your help and support. I'll recommen this dealership to friends and family. Thanks again Darnell and to all the staff. More

by wilber
Recommend Dealer
Yes
Employees Worked With
Josh Woodruff, Darnell Thomas
Jul 27, 2020 -

Joe Machens Capital City Ford responded

You are most welcome, Wilber. And, Thank you for the 5 star review for Darnell and staff. If you have any questions about your new vehicle, please just give us a call. We all wish you Safe Travels.

July 27, 2020

It was very nice and I liked that they had snacks and drinks since I was there for a few hours and over lunch. Darnell was great to work with More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Jul 27, 2020 -

Joe Machens Capital City Ford responded

All our customers like our snacks and drinks! Glad you did, too. It makes waiting a little easier. Thanks for the 5 stars for Darnell, we liked seeing that he was "great to work with". Much appreciated!

July 27, 2020

We had an amazing experience buying from Joe Machens Capital City Ford! Everyone was very Professional and Courteous! Thank you Cody Byers for all your help! More

by SNAKEPIT719
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers, Jacob Thomas
Jul 28, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And, Thank You, for the 5 star review for Cody Byers. We loved seeing it.

July 27, 2020

Cody Byers made our buying experience very enjoyable. This is now our second vehicle we have bought from him. He is Personable, easy to work with and got us exactly what we wanted. I would most definitel More

by SNAKEPIT719
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jul 28, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat & loyal customers! Thanks for uploading the photo - nice. And, Thanks for the kind words for Cody Byers, we all appreciate it.

July 27, 2020

Good buying experience Everyone we worked with treated us with respect. Randy made buying the vehicle a good experience. All the people we dealt with were courteous and fr More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jul 28, 2020 -

Joe Machens Capital City Ford responded

We love when our customers upload photos of their new vehicles! Thanks, John, for choosing Capital City Ford and for the 5 star review for Randy Wells. Your business is much appreciated.

July 27, 2020

Good buying experience Mike Rogers made our buying experience very easy, smooth, and pleasant. Mike was very responsive and helped us purchase the vehicle that best fit our More

by SH
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new vehicle! And, Thanks for the 5-star review for Mike Rogers. If you have any questions, just give us a call.

July 26, 2020

Never thought I'd get a chance to finance through a dealership let alone get approved for a new car! Bo is the best! Thanks! More

by emichelle2408
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Machens Capital City Ford responded

Another 5 star review for Bo Heavin! Thank you so much for allowing us to help you get into a new car, that's pretty exciting. Let us know if you have any questions, we'll be glad to help out. We all wish you Safe Travels.

July 26, 2020

I’m from out of town and found my car online. Randy was quick to respond to my email. He was knowledgeable, polite and extremely helpful. We love our car! More

by kimberlee21d
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jul 27, 2020 -

Joe Machens Capital City Ford responded

We 'love" that you "love" your car! Thanks do much for choosing Capital City Ford, we loved seeing the review for Randy Wells..

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