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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,543 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,543 reviews

July 22, 2020

Great customer service and very professional. Angie and team were able to answer all my questions. I would highly recommend them to anyone looking to have a vehicle serviced! More

by rfalbersonii
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jul 23, 2020 -

Joe Machens Capital City Ford responded

Another 5 star review for Angie Hulsey and our Service Dept! Thank you so much, we appreciate it and hope to see you again..

July 21, 2020

Went into see Randy Wells with a difficult deal to make. I looked at a couple different trucks and couldn't seem to find one what I could qualify for. When it seemed as i was going to be leaving with no tra More

by Cfeltz.werner583466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Jacob Thomas
Jul 21, 2020 -

Joe Machens Capital City Ford responded

We love our repeat customers, especially those that leave us 5 star reviews! Thanks for the kind words for Randy and our Team, they really do their best to get our customers the best deal possible. We loved seeing this is your 2nd time buying a vehicle from us. And, we loved the photo of your truck! Thank You!

July 21, 2020

It was a good buying experience. Brad worked with me online which saved me a bunch of time. We had agreed on a deal before I came in to the dealership. More

by steve
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman
Jul 22, 2020 -

Joe Machens Capital City Ford responded

Love the photo, Steve! Thanks for posting it. And, Thank You for the 5-star review for Bradley Kellerman. Glad to see the online buying process saved you a "bunch of time", that's what we always want to happen. Thanks for choosing Capital City Ford, we hope to see you again.

July 21, 2020

Everyone we had dealings with were awesome! They all went out of there way to make buying our SUV a great experience. Shawn was very helpful and informative about our SUV. More

by iamrowdy2
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Shawn Wagner, Billy Underwood, Derek Bertles
Jul 22, 2020 -

Joe Machens Capital City Ford responded

We love this "awesome" review! Congratulations on the purchase of your SUV, great that Shawn and our team were able to make it a great experience. We all wish you "Safe Travels" and hope to see you again.

July 21, 2020

I stopped by the Ford dealership to test drive a Ford Mustang and met a very hardworking and dedicated salesman, Darnell Thomas at Joe Machens Ford in Jefferson City, MO. He is down to earth, humorous an More

by joyjamison2
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Darnell Thomas
Jul 21, 2020 -

Joe Machens Capital City Ford responded

Nice review for Darnell Thomas, he will like seeing this. And, Thank You for choosing our dealership, much appreciated. p.s. Nice photo - we love it!

July 20, 2020

Ben McGrail is a trust worthy, honest salesman. Everyone was polite, and realistic when it comes to buying a used vehicle, and with credit score. More

by nhamma123
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Ben McGrail, Billy Underwood
Jul 21, 2020 -

Joe Machens Capital City Ford responded

We appreciate the positive review for Ben McGrail and our Team here at Capital City Ford. Thank you for your business, we hope to see you again.

July 20, 2020

Brad got us into a great vehicle. We couldn't make it to the showroom that day and he made sure the vehicle wasn't sold out from underneath us, and had the shop take care of a minor issue with the SUV immed More

by jessicahasty
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Jul 21, 2020 -

Joe Machens Capital City Ford responded

Glad Brad was able to get you into the "great SUV"! Thanks for choosing our dealership, we very much appreciate your business. Give us a call if you have any questions about your SUV, we'll be glad to help.

July 20, 2020

This was the first time that I have bought vehicle and I live out of town. Mike made sure that I was well taken care of and that the car buying process was super easy! More

by Ajclever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Jul 20, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your first vehicle! Great to hear Mike Rogers was able to make the process "super easy"! We all wish your "Safe Travels" and appreciate your business. We hope to see you again. p.s. Nice photo!

July 20, 2020

Cody was great and patient with me. I was really on the fence about buying and Machens made it very easy. I don’t feel bad about the deal I made with them at all. More

by tltwyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Jul 21, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new vehicle! Thanks for the great review for Cody Byers, very nice of you. We do appreciate your business and are here for you if you have any questions. Thanks again - Safe Travels!

July 20, 2020

Great car buying experience, friendly staff, great service, loved the free beverage too!!! Price was right on the MKZ right on, and no hassle or pressures to purchase; but we did!!! More

by Bblakespcg
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Joe Machens Capital City Ford responded

No hassle, no pressure, friendly staff - that's the best way to buy a car. Thank you for choosing our dealership, please give us a call or stop in if you have any questions. We hope to see you again.

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