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Joe Machens Capital City Ford
Jefferson City, MO
7,579 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,579 reviews
August 03, 2020
Bradley worked hard to get me into a vehicle to repair my credit. I would recommend this dealership. Derek answered any questions I had about the financing. credit. I would recommend this dealership. Derek answered any questions I had about the financing. More
by DIAMONDPRINCESSGOTTI
Verified CustomerEmployees Worked With
Bradley Kellerman, Billy Underwood, Derek Bertles
August 02, 2020
Bo was amazing! Bo and Travis did everything they could do fill our wants and needs. Jamie was also great and was fast to get things done! do fill our wants and needs. Jamie was also great and was fast to get things done! More
by Lreel1712
August 01, 2020
Randy Wells did an awesome job and Jamie Wilson made the finance process a smooth one. Very satisfied with entire experience. A job well done by all!! finance process a smooth one. Very satisfied with entire experience. A job well done by all!! More
by cheryl.parris19
Employees Worked With
Randy Wells, Jamie Wilson
August 01, 2020
Flex has always been a pleasure to deal with and always gets the deal made! I just got my 3rd car from him, second new car and I didnt think he was going to be able to pull it off but he managed to get it gets the deal made! I just got my 3rd car from him, second new car and I didnt think he was going to be able to pull it off but he managed to get it done! Like always! He is a solid dude and kind man! More
by zhjm
Employees Worked With
Douglas Keeler
August 01, 2020
Good sales team, terrible service team. The service dept is the worst that I have ever experienced. From telling me they are going to replace one shock to trying to charge me for two; for t The service dept is the worst that I have ever experienced. From telling me they are going to replace one shock to trying to charge me for two; for taking 3 hours to change oil/rotate balance tires; now to having my truck for over two weeks to fix a warranty issue. Absolutely the worst service ever! I won't be back! More
by Philjlampert
Employees Worked With
Other Employees :
Steven Paul, Angie Hulsey, Arkeem Horsley-Robey
July 31, 2020
The staff was professional. The work was completed satisfactorily. The diagnosis was correct so the correct of action can be taken. I have been bringing my cars to the service department since 1982. T satisfactorily. The diagnosis was correct so the correct of action can be taken. I have been bringing my cars to the service department since 1982. They’ve always done the work correctly and on time. I will tell my friends to bring their car to Joe Machens also. More
by JW
Employees Worked With
Angie Hulsey
July 31, 2020
Very nice people, good environment and overall I like the car that i was put on and everything that i had needed and asked for so I definitely recommend joe machens ford car that i was put on and everything that i had needed and asked for so I definitely recommend joe machens ford More
by blueracks11
Employees Worked With
Bradley Kellerman, Travis Dometrorch, Derek Bertles
July 30, 2020
Great service always enjoy the swift and efficient help great people and easy to work with. Glad to get right in and glad to get right out with the service they provide it he was very professional great people and easy to work with. Glad to get right in and glad to get right out with the service they provide it he was very professional More
by twil08
Employees Worked With
Arkeem Horsley-Robey
July 29, 2020
Very good. The service was prompt so that I could get it all taken care of without spending a lot of time on the service and not have my car tied up for very lon The service was prompt so that I could get it all taken care of without spending a lot of time on the service and not have my car tied up for very long. More
by JERRYS40
Employees Worked With
Jesse Edler
