Back

Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 8,356 reviews

January 17, 2021

One of the best experiences I’ve had buying a truck. Excellent professional salesman. Went above and beyond taking extra pictures for me and making sure everything was ready to go. Super speedy servi More

by Hourchi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Machens Capital City Ford responded

One of the best car buying experiences?! Such high praise, thank you! Safe travels in your new truck!

January 16, 2021

Darnell was great to work with! He looks out for the customers best interest and is very informative of what is happening!! I will recommend him to others I know shopping for a car!! More

by hayesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde
Jan 19, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words for Darnell, we really appreciate it. Safe travels in your new car!

January 16, 2021

When I bought my new Kia Soul everyone was amazing. Not even 2 days later it wouldn’t start, my Dad replaced the battery and a few days after that it wouldn’t start again. I called back to the dealership a More

by Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Jan 19, 2021 -

Joe Machens Capital City Ford responded

We LOVE seeing these reviews. We are so happy that we were able to turn a stressful situation into a not stressful situation. Please do call if you have any more issues!

January 16, 2021

Fast and easy oil change service. Offers shuttle service that is great for folks that need to get to work. Thanks again to Capital City Ford. More

by travisreger10
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Jan 19, 2021 -

Joe Machens Capital City Ford responded

We love seeing five star reviews for our service department! We look forward to helping you again!

January 16, 2021

We were very impressed with the salesman and how much time he took with us. He answered all our questions and made us feel at ease through the entire process. Thanks, so much! More

by Matt Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Machens Capital City Ford responded

Thank you, Matt, we appreciate the kind words! Safe travels!

January 15, 2021

Darnell Thomas new the answers all my questions. Showed her all the the features and functions, and got me my final price I was looking for. Matt Wilde took care of all the paperwork and detail had it gas More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Darnell Thomas
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Hi Ryan, congrats on the new car! We are so happy that our team was able to get you into a car within budget. Safe travels!

January 15, 2021

Mike Rogers was great to work with. Would recommend him to anyone. I would rate him 10/10. Pleasant to work with. Great Customer Service More

by LTBRONDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers, Angie Hulsey
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Thank you for such kind words! Safe travels in your new truck!

January 15, 2021

Keith and Brad worked hard for us and we appreciated the constant communication and their leadership in helping us get a vehicle that would meet our needs. More

by REGERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bartlett
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Congrats on the new car, how exciting! So happy to hear that our team was able to get you into a car that fits your lifestyle!

January 14, 2021

Pleasant experience in and out on time with no surprises. All of the personel were courteous and helpful.. The waiting area was very clean and had plenty of goodies More

by 50etter372
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Jan 15, 2021 -

Joe Machens Capital City Ford responded

Thank you for such positive feedback, we really appreciate it!

January 14, 2021

They did a great job in getting my family back on the road as soon as possible. The service department was both helpful and friendly. Car works great! Thanks! More

by MOakes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 15, 2021 -

Joe Machens Capital City Ford responded

We LOVE seeing reviews like this. Glad we got your family back on the road and safe travels to your destination!

...
319
...